.
The organizational culture in healthcare is composed of behaviors, values, language and activities that are experienced by a team of people (Joshi et al., 2014). The culture in an organization can lead to its success or downfall (Joshi et al., 2014). Leadership is an important component to having an effective organizational culture because they set the tone for high quality of care and safety measures (Joshi et al., 2014). The organizational culture at this hospital is lacking in many areas as evidenced by the amount of medical errors. This hospital indicates a lack of effective leadership because the staff has a poor focus on the importance of patient safety. This indicates lack of education and training since the staff did not follow …show more content…
It is important for this hospital to emphasize Title VI of the Civil Rights Act forcing healthcare employees to provide interpreter services to LEP patients (Youngberg, 2011). Written documents in the patient’s language should be provided to reinforce verbal information that was discussed and to ensure that the consent is properly understood (Youngberg, 2011). Interpreter services must be available twenty-four hours seven days a week and written materials should be created in different languages if they don’t already exist. It is important for this hospital to conform to the diverse patient population that exists to improve quality of care (Youngberg, 2011). The tools available for physicians and staff to be utilize must be emphasized and reiterated for them to understand the …show more content…
A solution to help eradicate these problems is implementing a surgical safety checklist (Klei, et al., 2012). Checklists are used to improve teamwork and decrease errors that can be avoided which helps to reduce incidence of death (Klei et al., 2012). The WHO surgical checklist can be implemented in this hospital to reduce the chances of errors from occurring and making the whole team responsible for the patient (Klei et al., 2012). This checklist is implemented before the administration of anesthesia, before skin incision and before the patient leaves the operating room (Joshi et al., 2014). Important information to check off during these points includes confirming the patient’s identity, ensuring that the site is appropriately marked, discussing any concerns, and a debriefing at the end of the procedure (Joshi et al., 2014). It should be mandatory for all surgical teams to completely fill out the checklist to double check that all criteria have been met, and to ensure that nothing was missed to prevent
The organizational culture in healthcare is composed of behaviors, values, language and activities that are experienced by a team of people (Joshi et al., 2014). The culture in an organization can lead to its success or downfall (Joshi et al., 2014). Leadership is an important component to having an effective organizational culture because they set the tone for high quality of care and safety measures (Joshi et al., 2014). The organizational culture at this hospital is lacking in many areas as evidenced by the amount of medical errors. This hospital indicates a lack of effective leadership because the staff has a poor focus on the importance of patient safety. This indicates lack of education and training since the staff did not follow …show more content…
It is important for this hospital to emphasize Title VI of the Civil Rights Act forcing healthcare employees to provide interpreter services to LEP patients (Youngberg, 2011). Written documents in the patient’s language should be provided to reinforce verbal information that was discussed and to ensure that the consent is properly understood (Youngberg, 2011). Interpreter services must be available twenty-four hours seven days a week and written materials should be created in different languages if they don’t already exist. It is important for this hospital to conform to the diverse patient population that exists to improve quality of care (Youngberg, 2011). The tools available for physicians and staff to be utilize must be emphasized and reiterated for them to understand the …show more content…
A solution to help eradicate these problems is implementing a surgical safety checklist (Klei, et al., 2012). Checklists are used to improve teamwork and decrease errors that can be avoided which helps to reduce incidence of death (Klei et al., 2012). The WHO surgical checklist can be implemented in this hospital to reduce the chances of errors from occurring and making the whole team responsible for the patient (Klei et al., 2012). This checklist is implemented before the administration of anesthesia, before skin incision and before the patient leaves the operating room (Joshi et al., 2014). Important information to check off during these points includes confirming the patient’s identity, ensuring that the site is appropriately marked, discussing any concerns, and a debriefing at the end of the procedure (Joshi et al., 2014). It should be mandatory for all surgical teams to completely fill out the checklist to double check that all criteria have been met, and to ensure that nothing was missed to prevent