Essay about A Scientific Approach to Total Quality

1097 Words Aug 21st, 2015 5 Pages
A Scientific Approach for Total Quality
Ricardo Colon

PJM – 440 Total Quality Management

Colorado State University – Global Campus

Dr. Victoria Figiel

August 24th, 2015

A Scientific Approach for Total Quality This paper discusses the scientific approach to decision making and problem solving concerning total quality. When combined with total quality tools, the scientific approach can empower employees to commit to a continuous quality improvement culture. I will explain how this effect occurs. Also, a detailed synopsis of my experience related to how quality tools can increase project management success will be provided. Two ways of making decisions stem from examining the results and evaluating the
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Combining total quality tools with the scientific approach creates empowered employees capable of seeking continuous quality improvements. Today’s technology and easily accessible information, creates an abundance of data for decision making and problem solving, (Port, 2004). Organizations manage and operate large databases of information to analyze trends and symptoms in processes and activities. A trend in organizational decision making includes implementing statistical software, and automation research tools to capture the measurement applicable to specific problem solving scenarios, (Kerzner, 2013). The scientific method applied to problem solving using technology and software permits decisions makers with meaningful data to find the root cause to organizational issues. The general idea is to discover long-run solutions that are sustainable rather than applying resources to short-run solutions unlikely to prevent reoccurring risks, and problems. There are several statistical tools designed for total quality with elements of the scientific method. For example, a Pareto Analysis includes gathering important information to create a histogram that reveals an organizations significant problems versus less significant issues, (Goetsch, & Davis, 2013). Problems occur because of many variables interacting to create unknown threats impacting desirable outcomes, (Griswold & And,

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