Communication is a vital element in the 6 Cs, which was established by the chief nurse. Communication is defined as “transfer of information from one person to another, whether or not it elicits confidence. But the information transferred must be understandable to the receiver” (Communication Theory, 2016) Importance of communication is the way that we communicate to able channel information, if the information is not delivered correctly it becomes relevantly useless. As well as following the nursing and midwifery code of practice 2008. This essay will be presenting the importance of communication within nursing; it explores the Current issues, Benefits of communication, why it’s important, how we communicate and the Consequence of no communication
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The abuse was prolonged even following abuse reports. Adult protection expert Margaret Flynn states the downfall ‘the company’s failings went largely unchecked by the Care Quality Commission, NHS commissioners, police and South Gloucestershire Council, in its safeguarding capacity.’ This case was reported multiple times yet the company failed to respond adequately to “unprofessional behaviour” by staff. As well as written complaints by patients in the care home until a charge nurse Terry Bryan emailed manager nurses. All care givers should have had a CRB check this is influenced in the safe guarding vulnerable group act 2006 as in total ‘Forty safeguarding alerts were made concerning Winterbourne View patients from October 2007-April 2011: 27 allegations of staff to patient assaults, 10 allegations of patient to patient assaults and three family-related alerts. But in only 19 cases were service users who were the subject of alerts seen by the police or social workers with the other 21 largely left to Castle beck to investigate.’ Overall there were a large amount of alerts to abuse and yet it was not investigated until four years after the first complaint. This is due to the breakdown of communication along with lack of empathy for the patients being abused. This is why communication is vital to ensure patients feel comfortable to inform their nurse of any abuse they are receiving, which reduces the risk of prolonged abuse whether it is: Discriminatory, Psychological, Financial, Neglect, Physical, Sexual, Domestic or Self-neglect. This relationship enables the problems the patient is facing to be handled swiftly as the nurse has a responsibility to interfere with any harm affecting the patient as the reporting of injuries, diseases and dangerous occurrence regulations 1995 protects patients. By having cases like
The abuse was prolonged even following abuse reports. Adult protection expert Margaret Flynn states the downfall ‘the company’s failings went largely unchecked by the Care Quality Commission, NHS commissioners, police and South Gloucestershire Council, in its safeguarding capacity.’ This case was reported multiple times yet the company failed to respond adequately to “unprofessional behaviour” by staff. As well as written complaints by patients in the care home until a charge nurse Terry Bryan emailed manager nurses. All care givers should have had a CRB check this is influenced in the safe guarding vulnerable group act 2006 as in total ‘Forty safeguarding alerts were made concerning Winterbourne View patients from October 2007-April 2011: 27 allegations of staff to patient assaults, 10 allegations of patient to patient assaults and three family-related alerts. But in only 19 cases were service users who were the subject of alerts seen by the police or social workers with the other 21 largely left to Castle beck to investigate.’ Overall there were a large amount of alerts to abuse and yet it was not investigated until four years after the first complaint. This is due to the breakdown of communication along with lack of empathy for the patients being abused. This is why communication is vital to ensure patients feel comfortable to inform their nurse of any abuse they are receiving, which reduces the risk of prolonged abuse whether it is: Discriminatory, Psychological, Financial, Neglect, Physical, Sexual, Domestic or Self-neglect. This relationship enables the problems the patient is facing to be handled swiftly as the nurse has a responsibility to interfere with any harm affecting the patient as the reporting of injuries, diseases and dangerous occurrence regulations 1995 protects patients. By having cases like