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102 Cards in this Set
- Front
- Back
Defined as a management function that determines human resources needs, recruits, selects, trains, and develops human resources for jobs created by an organization. |
Staffing |
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Staffing Process |
1. Human Resources Planning 2. Recruitment 3. Selection 4. Induction and orientation 5. Training and Development 6. Performance Appraisal 7. Employment Decisions 8. Separation |
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The planned output of any organization will require a systematic deployment of human resource at various levels. |
Human Resources Planning |
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Human Resources Planning Activities |
Forecasting Programming Evaluation and Control |
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An assessment of future human resource needs of the organization in relation to its current capabilities. |
Forecasting |
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Means translating the forecasted human resource needs to personnel objectives and goals. |
Programing |
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Refers to monitoring human resource action plans and evaluating their success |
Evaluation and control |
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Forecasting of Manpower |
Time Series Method Explanatory or Causal Models Monitoring Methods |
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Use historical data to develop forecasts |
Time Series Methods |
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Are attempts to identify the major variables that are related to or have caused particular past conditions and then use current measures of these variables to predict future conditions. |
Explanatory or Causal Models |
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Major Types of Explanatory Models |
Regression Models Econometric Models Leading Indicators |
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Refer to system of regression equations estimated from past time-series data and used to show the effect of various independent variables on various dependent variables. |
Econometrics Models |
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Refers to time series that anticipate business cycle turns |
Leading Indicators |
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Provide early warning signals of significant changes in established patterns and relationships so that the manager can assess the likely impact and plan responses if required. |
Monitoring Methods |
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When the different positions had been identified as necessary and the decision to fill them with persons had been made. Attracting qualified persons to apply for vacant positions in the company. |
Recruitment |
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When management wants to fill certain vacancies. |
Source of Applicants |
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Source of Applicants may be tapped: |
1. The organization's current employees 2. Newspaper advertising 3. Schools 4. Referrals from Employees 5. Recruitment firms 6. Competitors |
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Some of the organization's current employmees may be qualified to occupy positions higher than the ones they are occupying. |
The Organization's Current Employees |
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Good sources of applicants. |
Newspaper Advertising |
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Places where potential employees may be asked to apply. |
Schools |
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Current employees sometimes recommend relatives and friend who may be qualified |
Referrals from Employees |
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Companies organized specifically to assist client firms in recruiting qualified persons. |
Recruitment Firms |
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These are useful sources of qualified but underutilized personnel. Recruitment fi has the advantage of hiring personnel who may have been previously trianed bt competitors. |
Competitors |
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Entry-level personnel, the manager, they rely on |
Newspaper Advertising Schools Referrals from Employees |
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Recruiting managers rely on |
Current Employees Recruitment firms Competitors |
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Refers to choosing from those that are available the individuals most likely to succeed on the job. |
Selection |
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Ways of determining the qualifications of a job candidate |
Application Blanks References Interviews Testing |
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Provides information about a person's characteristics such as age, marital status, address, educational background, experience, and special interests. |
Application Banks |
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Those written by previous employers, co-workers, teachers, club officers, etc. about a person. |
References |
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Information may be gathered in an interview by asking a series of relevant questions to the job candidate. |
Interviews |
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Involves an evaluation of the future behavior or performance of an individual. |
Testing |
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Types of Test |
Psychological Test Physical Exam |
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Is an objective, standard measure of a sample behavior of the individual. |
Psychological Test |
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Psychological test classified as follows: |
Aptitude Test Performance Test Personality Test Interest Test |
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Measures a person's capacity or potential ability to learn. |
Aptitude Test |
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Measures the person's current knowledge of a subject |
Performance Test |
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Measures personality traits such as dominance, sociability, and conformity |
Personality Test |
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Measures a person's interest in various fields of work |
Interest Test |
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Done to assess the applicant's physical health is adequate to meet job requirements |
Physical Test |
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After an applicant is finally selected and subsequently hired, the next step undertaken are |
Induction and Orientation |
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The new employee is provided with the necessary information about the company. His duties, responsibilities, and benefits are relayed to him. |
Induction |
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The new employees is introduced to the immediate working environment and co-workers. Location, rules, equipment, procedures, training plans, and performance expectations are discussed. |
Orientation |
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Employee undergoes by pairing him with an experienced employee and having a one-on-one discussion with the manager |
Socialization Process |
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If the newly hired employee is assessed to be lacking the necessary skills required by the job. |
Training and Development |
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Four methods under training programs for non-managers |
On-the-job Trainings Vestibule School Apprenticeship Program Special Courses |
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Trainee is placed in an actual work situation under the direction of his immediate supervisor, who acts as trainer. |
On-the-job Training |
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Trainee is placed in a situation almost exactly as the work environment. Duplicates the job, as well as the required machinery and materials. |
Vestibule School |
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Combination of on-the-job training and experience with classroom instruction in particular subjects are provided to trainees. |
Apprenticeship Program |
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Those that provide more emphasis on education rather than training. |
Special Courses |
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Training needa of managers may classified into four areas: |
Decision Making Skills Interpersonal Skills Job Knowledge Organizational Knowledge |
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Decision making skills of the manager: |
In-Basket Management Games Case studies |
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Trainee is provided with a set of notes, messages, telephone calls, letters, and reports, all pertaining to a given company situation |
In-Basket |
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Training method where trainees are placed in a simulated situation and are required to make an ongoing series of decisions about that situation |
Management Games |
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Present actual situation in organizations and enables one to examine successful and unsuccessful operations. |
Case studies |
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Interpersonal Competence of the manager |
Role Playing Behavior Modeling Sensitivity Training Transactional Analysis |
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Trainees are assigned roles to play in a given case incident. |
Role-playing |
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It attempts to influence the trainee by showing model persons behaving effectively in a problem situation |
Behavior Modeling |
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Awareness and sensitivity to behavioral patterns of oneself and others and others are developed. |
Sensitivity Training |
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Method intends to help individuals not only understand themselves and others but also improved their Interpersonal communication skills |
Transactional Analysis |
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Knowledge about the actual job methods |
On-the-job Experience Coaching Understudy |
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Provides valuable opportunities for the trainee to learn various skills while actually engaged in the performance of a job. |
On-the-job Experience |
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Methods requires a senior manager to assist a lower-level manager by teaching him the needed skills and generally providing direction, advise, and helpful criticism. |
Coaching |
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Manager works as assistant to a higher-level manager and participates in planning and other managerial functions until he is ready to assume such position himself. |
Understudy |
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Manager skills to attempt to increase the trainee's knowledge of the total organization |
Position Rotation Multiple Management |
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The manager is given assignments in a variety of departments . |
Position Rotation |
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Methos that is premised on the idea that junior executives must be provided with means to prelare them for higher management position. |
Multiple Management |
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The measurement of the employee performance |
Performance Appraisal |
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Purpose of performance appraisal |
1. To influence, in a posotive manner, employee performance and development. 2. To determine merit pay increase 3. To plan for future performance goal 4. To determine training and development needs 5. To assess the promotion potential of employees |
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Ways of appraising performance |
1. Rating Scale Method 2. Essay Method 3. Management by Objectives Method 4. Assessment Center Method 5. Checklist Method 6. Work Standards Method 7. Ranking Method 8. Critical-Incident Method |
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Racth trait or characteristic to be rated is represented by a line on which the rater indicates the degree to which the individual possess the trait or characteristics. |
Rating Scale Method |
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The evaluator in this method composes statements that best describe the person evaluated. |
Essay Method |
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Specific goal are set collaboratively for the organization as a whole, for various subunits, and for each individual member. |
Management by Objectives Method |
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One is evaluated by persons other than the immediate superior. This method is used for evaluating managers. |
Assessment Center Method |
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The evaluator checks statement on a list that are deemed to characterize an emoloyee'd behavior or performance. |
Checklist Method |
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Standards are set for a realistic worker output and later on used in evaluating the performance of non-managerial employees. |
Work Standards Method |
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Each evaluator arranges emoloyees' named in rank order from the best to the poorest. |
Ranking Method |
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Evaluator recalls and writes down specific incidents that indicate the emoloyee's performance. |
Critical-Incident Method |
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After the evaluation of the performance of the employee. |
Employment Decisions |
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Employement decision consists of |
Monetary Rewards Promotion Transfer Demotion |
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Given to employees whose performance is at par or above standard requirements |
Monetary Rewards |
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Refers to the movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition |
Promotion |
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The movement of a person to a different job at the same or similar level of responsibility in the organization. |
Transfer |
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Movement from one position to another which has leds pay or responsibility attached to it. |
Demotion |
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Either a voluntary or involuntary termination of an employee's service |
Separation |
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The organization management must find out the real reason. |
Voluntary Separation |
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Is the last option that the management exercise when an employee's performance is poor. |
Involuntary separation |
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Certain factors determine the salary or wages paid to employee |
1. Performance 2. The Relative Worth of Each job 3. Labor Market Conditions and Prevailing Wage Rate 4. Types of Psy System Used |
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The achievements of the organizations objective will depend on the individual and collective performance of its employees. |
Performance |
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The compensation of the Individual employee may also be determined according to the relative worth of each job. |
The relative worth of each job |
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Represents the written summary of a job as an identifiable organizational unit. |
Job Description |
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Is statement of qualifications such as education prior experience, and skills required for a person to perform a given job. |
Job Specification |
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Methods of Job Evaluation |
The Point Method The Comparison Method The classification or grading method The ranking method |
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Requires the evaluators to quantify the value of the element of a job. Points are assigned to the degrees of various compensable factors required to do the job |
The Point Method |
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Uses a factor-by-factor comparison and as a resul, a factor comparison dcale is used. |
The Comparison Method |
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Wherein jobs sre grouped together in set of grades of classification, such as clerical or managerial. |
The classification or grading method |
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Wherein the evaluator assigns rank to jobs from the simplest to the most challenging. |
Ranking method |
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Same jobs may be similar with other jobs in terms of difficulty, responsibility, snd other factors. |
Labor Market Conditions And Prevailing Wage Rates |
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Differences in pay among similar jobs in and out of the company depend on the type of pay system adapted. |
Types of Pay System Used |
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EMPLOYEE HEALTH AND SAFETY management is concerned in |
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To address the concern in health and safety, the following are usually undertaken |
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Activity that allows the organization to rank jobs and determine their heirarchy of importance across all jobs in the Organization |
Job Evaluation |
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5 job factors are used as bases for comparison: |
Responsibility Skills Physical Effort Mental Effort Working Condition |