Management Quiz 2

Front 1

• Personality Traits-

Back 1

enduring tendencies to feel, think and act in certain ways that can be used to describe the personality of every individual

Front 2

• Extraversion-

Back 2

the tendency to experience positive emotions and moods and feel good about oneself and the rest of the world- sociable, affectionate, outgoing and friendly

Front 3

• Negative Affectivity-

Back 3

the tendency to experience negative emotions and moods, feel distressed and be critical of oneself and others

Front 4

• Agreeableness-

Back 4

the tendency to get along well with others

Front 5

• Conscientiousness-

Back 5

the tendency to be careful, scrupulous and persevering.

Front 6

• Openness to Experience

Back 6

-the tendency to be original, have broad interests, be open to a wide range of stimuli, be daring and take risks

Front 7

• Locus of Control-

Back 7

people with an internal locus of control believe that they themselves are responsible for their own fate– people with an external locus of control believe that outside forces are responsible for what happens to and around them- they don’t think their own actions make much of a difference. Managers need the internal

Front 8

• Self esteem-

Back 8

the degree to which individuals feel good about themselves and their capabilities

Front 9

o Need for achievement-

Back 9

is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence. often set clear goals for themselves and like to receive performance feedback

Front 10

o Need for affiliation-

Back 10

the extent to which an individual is concerned about establishing and maintaining good interpersonal relations

Front 11

o Need for power-

Back 11

the extent to which an individual desires to control or influence others

Front 12

• Terminal Value-

Back 12

a personal conviction about lifelong goals or objectives

Front 13

• Instrumental value-

Back 13

a personal conviction about desired modes of conduct or ways of behaving

Front 14

• Norms-

Back 14

unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization

Front 15

• Value System-

Back 15

the terminal and instrumental values that are guiding principles in an individual’s life

Front 16

Attitudes-

Back 16

a collection of feelings and beliefs- two of the most important attitudes are job satisfaction and organizational commitment

Front 17

• Job Satisfaction-

Back 17

the collection of feelings and beliefs that managers have about their current jobs- jobs are fairly treated and people believe that their jobs have many desirable features or characteristics

Front 18

• Organizational citizenship behaviors (OCB’s)-

Back 18

behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness and competitive advantage

Front 19

• Organizational Commitment-

Back 19

the collection of feelings and beliefs that managers have about their organization as a whole

Front 20

• Mood-

Back 20

a feeling or state of mind

Front 21

• Emotion-

Back 21

more intense feelings than moods, often linked to whatever caused the emotions, and are more short-lived logistics

Front 22

Emotional Intelligence-

Back 22

the ability to understand and manage one’s own moods and emotions and the moods and emotions of other people

Front 23

Organizational Culture-

Back 23

comprises the shared set of beliefs, expectations, values, norms and work routines that influence how members of an organization relate to one another and work together to achieve organizational goals

Front 24

• Attracted-selection-attrition (ASA) framework-

Back 24

a model that explains how personality may influence organizational culture

Front 25

• Organizational Socialization-

Back 25

the process by which newcomers learn an organization’s values and norms and acquire the work behaviors necessary to perform jobs effectively

Front 26

• Rite of passage-

Back 26

determine how individuals enter, advance within, or leave the organization

Front 27

• Rite of integration-

Back 27

might be shared announcements of organizational successes, office parties, and company cookouts

Front 28

• Rite of enhancement-

Back 28

award dinners, newspaper releases, and employee promotions, let organizations publicly recognize and reward employees’ contributions and thus strengthen their commitment to organizational values.