Intro To Business Chapter 12

Front 1

1. The______________________ is the range of options between the initial and final offer

that each party will consider before negotiations dissolve or reach an impasse.

Back 1

barginaing zone

Front 2

2. A time known as the _______________________ is a period when workers in a critical

industry return to their jobs while the union and management continue negotiations.

Back 2

cooling off period

Front 3

3. The process known as ______

is one by which workers take away a union's right to represent them.

Back 3

decertification

Front 4

4. A charge by employees that management is not abiding by the terms of the negotiated

labor-management agreement is called a _________________

Back 4

grievance

Front 5

5. This tactic, known as a ____________________ , is an attempt by management to put

pressure on unions by closing the business

Back 5

lockout

Front 6

6. A tactic called a _______________ occurs when the union encourages both its members

and the general public not to buy the products of a firm involved in a labor dispute.

Back 6

primary boycott

Front 7

7. An employee organization known as _______________________ has the main goal of

representing members in employee-management bargaining about job-related issues.

Back 7

union

Front 8

8. A clause in a labor-management agreement that says employers may hire nonunion

workers who are not required to join the union but must pay a union fee is called an

Back 8

agency shop agreement

Front 9

9. Under ____________________a third party, called a mediator, encourages both sides to

continue negotiating and often makes suggestions for resolving the dispute.

Back 9

mediation

Front 10

10. Known as _____________ this includes unwelcome sexual advances, requests for sexual favors and other conduct of a sexual nature that creates a hostile work environment.

Back 10

sexual harassment

Front 11

11. A ____________________ was a type of contract that required employees to agree as a

condition of employment not to join a union; prohibited by the Norris-LaGuardia Act in

1932.

Back 11

yellow dog contract

Front 12

12. _____________________ are union officials who work permanently in an organization

and represent employee interests on a daily basis.

Back 12

shop stewards

Front 13

13. A provision in a negotiated labor -management agreement known as a

____________ stipulates that employees who benefit from a union must either officially

join or at least pay dues to the union.

Back 13

union security

Front 14

14.An organization known as the _____________________ consisted of craft unions that championed fundamental labor issues; founded in 1886

Back 14

American Federation of Labor

Front 15

15. Concessions made by union members to management or gains from labor negotiations

given back to management to help employers remain competitive and thereby save jobs

are called ________________

Back 15

givebacks

Front 16

16.Under this type of agreement, known as a(n) _______________________ workers in right to

work states have the option to join or not join the union, if one exists in their workplace.

Back 16

open shop agreement

Front 17

17. Workers who are hired to do the jobs of striking employees until the labor dispute is

resolved are called

Back 17

strike breakers

Front 18

18. The formal process of a union becoming recognized by the NLRB as the bargaining agent

for a group of employees is called _____________

Back 18

certification

Front 19

19.Labor organizations called _________________ consist of unskilled and semi-skilled

workers in mass production industries such as automobiles and mining

Back 19

industrial unions

Front 20

20. This clause in a labor-management agreement called a __________________ , indicates that workers do not have to be members of a union to be hired, but must agree to join the union within a prescribed period.

Back 20

union shop agreement

Front 21

21.The process known as ______________________ is where union representatives, and

management form a labor-management agreement, or contract, for workers.

Back 21

collective bargaining

Front 22

22. The first national labor union was the _______________ , which was formed in 1869.

Back 22

Knights of labor

Front 23

23. A __________________is an attempt by labor to convince others to stop doing business with a firm that is the subject of a primary boycott; prohibited by the Taft-Hartley Act.

Back 23

secondary boycott

Front 24

24. The agreement to bring in an impartial third party to render a binding decision in a labor

dispute is called__________________.

Back 24

arbitration

Front 25

25.The clause in a labor-management agreement known as _____________a specified that workers had to be members of a union before being hired.

Back 25

closed shop

Front 26

26. A__________________ is an agreement that sets the tone and clarifies the terms under which management and labor agree to function over a period of time.

Back 26

negotiated labor-management agreement

Front 27

27. Legislation that gives workers the right, under an open shop, to join or not join a union if

it is present is called________________.

Back 27

right to work

Front 28

28. A union strategy known as a______________ means that workers refuse to go to work; the purpose is to further workers' objectives after an impasse in collective bargaining.

Back 28

strike

Front 29

29. The_________________ is the union organization of unskilled workers that broke away from the AFL in 1935 and rejoined it in 1955.

Back 29

Congress of industiral Organizations

Front 30

30. An organization of skilled specialists in a particular craft or trade is a________________.

Back 30

craft trade

Front 31

31. A(n)_____________________ is a court order directing someone to do something or to refrain from doing something.

Back 31

injunction