Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
43 Cards in this Set
- Front
- Back
|
Whendid the Internet become available for public use? |
1991 will accept 1994 |
|
|
§Whatare the names of the 2 networks theARPANET was broken into? |
MILNET – for military sites ARPANET for non-military sites |
|
|
Whatis the abbreviation for the 2 protocolsused by most applications on the internet |
TCP and IP (TCP/IP) |
|
|
Howis data sent and received over the internet? |
packets |
|
|
§What is the difference between data and Information? |
Data is unprocessed, meaningless facts; information is data that has been processed to make it meaningful and useful |
|
|
What are the four components of asystem? |
|
|
|
What is the difference between an ‘open’ & a ‘closed’ system |
open interacts with its environment & can be altered, thermostat controlled systems. closed no environmental interaction, parts of a car engine, shopping list |
|
|
What is the differencebetween a ‘stable’ & a ‘dynamic’ system? |
stable undergoes very little change over time dynamic undergoes constant change over time (computer system) |
|
|
For information to be valuable, it must be Accurate What else must information be, to be valuable? |
,Complete,Economical,Flexible ,Reliable,Relevant ,Simple ,Timely,Verifiable,Accessible ,Secure |
|
|
What are the features of the different levels of management? |
Strategic: Concerned with the strategic direction of the business; Competitive advantage and business position; Future driven. Tactical: Concerned with the current operation of a business or department ofa business Operational: Concerned with individual transactions |
|
|
What are the two types of information systems? |
Manual: A system that does not utilise computer technology. Computer based information systems (CBIS) : A system that utilises computer technology. |
|
|
cbis |
tbc |
|
|
information Systems play a major role in businesses maintaining competitivenessby? |
increasing process efficiencies; improving communication; facilitating collaboration. |
|
|
information system activites? |
Input of data resources Processing of data into information Output of information products Storage of data resources Control of system performance |
|
|
Transaction Processing Systems (TPS) |
Perform routine business functions and are the foundation on whichother systems are based. |
|
|
Management Information Systems (MIS):
|
Provide pre-specifiedreports and displays to support decision-making via periodic, exception,demand, or push reporting (scheduled). |
|
|
Decision Support Systems (DSS): |
Provide interactive, ad hoc support; use software, a model base anddatabases to provide tailored information to support semi-structured andunstructured decisions faced by individual managers; use a decision maker’s owninsights to reach a specific decision. |
|
|
Executive InformationSystems |
Critical information tailored to the information needs ofexecutives; information sourced internally and externally; presented in easy to use displays, e.g. touch screen terminals; instantly available text and graphics highlighting key areas oforganisational and competitiveperformance. |
|
|
Functional Business Systems |
Information Systems that support a variety of operational and managerialapplications of the basic business functions of the company. e commerce |
|
|
Whatis an organisation? |
A social entity that has acollective goal and is linked to an external environment.. |
|
|
Whatsort of ‘systems’ are organisations? |
‘Open’ systems because they affect, and are affected by their environment. |
|
|
Whatare the 3 management roles in anorganisation? |
Top, middle and first levelmanagement. |
|
|
Organisational culture |
Organisational Culture is defined as deepseated assumptions, values, beliefs that are enduring, often unconscious, anddifficult to change. |
|
|
Mission Statements: |
Are broad, general statements that explain why the organisation exists;do not usually change fromyear to year |
|
|
what makes a good mission statement |
simple, intentional, consolidated , inspirational, memorable |
|
|
The expanding role of information systems from the 1950s to thepresent, in sequential order are: |
Data processing; management reporting; decision support; strategic and end user support; electronic business and commerce. |
|
|
What are functional information systems?: |
Information systems thatprocess information/data within a business department. |
|
|
What are Cross-Functional Information Systems? |
Information systems designed to integrate theactivities of the entire business process, and are called so because they'cross' departmental boundaries. |
|
|
Cross functional information systems include |
Supply Chain Management (SCM) Customer Relationship Management (CRM) Enterprise ResourcePlanning (ERP) Enterprise CollaborationSystems (ECS) |
|
|
What is Supply chain management (SCM)? |
Integrating management practices and IT to optimize information and product flows among the processes andbusiness partners within a supply chain |
|
|
What is Customer Relationship Management? |
CRM is a broad term that coversconcepts used by companies to manage their relationships with customers,including the capture, storage and analysis of customer information.CRM itself is not a system buta strategy or concept. |
|
|
Enterprise Resource Planning (ERP) |
Enterprise resource planning is: •Business management software;•usually a suite of integrated applications that a company can use to store and manage data from every stage ofbusiness, including:•Product planning, cost anddevelopment•Manufacturing•Marketing and sales•Inventory management•Shipping and payment‘The whole package’ (this statement requires more explanation) |
|
|
collab system |
google docs |
|
|
collba system |
Synchronous takes place in real time Asynchronous outside of real time |
|
|
virtual team |
a team that is geographically dispersed |
|
|
What is EDI? |
a standard format for theelectronic exchange of information between supply chain participants”. EDI allows differentbusinesses to exchange data by electronic means even between countries. |
|
|
What is e-Business? |
The use of Internettechnologies to inter-network and empower business processes, electroniccommerce, and enterprise communication and collaboration within a company andwith its customers, suppliers, and other business stakeholders. |
|
|
What is e-Commerce? |
The buying and selling,marketing and servicing, delivery and payment of products, services andinformation over the Internet, intranets, extranets and other networks, between an inter-networkedenterprise and its prospects, customers, suppliers, and other businesspartners. |
|
|
What is m-Commerce? |
the ability to purchasegoods and services through a wireless- internet enabled device. |
|
|
Advantages of e-Business |
Expanding global reach;Opening new markets;Reducing costs;Improving operations;Improving effectiveness |
|
|
cloud computing? |
The use of resources andapplications hosted remotely on the Internet”. |
|
|
cloud services |
“Infrastructure as a Service (IaaS) – a service that delivers hardware networking capabilities includingthe use of servers, networking and storage over the cloud using a pay-per-userevenue model”. “Software as a Service (SaaS) – delivers applications over the cloud using pay-per use revenuemodel”. “Platform as a Service (PaaS) – supports the deployment of entire systems including hardware,networking and applications using a pay-per-use revenue model” |
|
|
software as a service (saas) |
•SaaS is a software deployment model where users subscribe to software servicethat is maintained and provided by someone else.•e.g. If you had to pay monthly to use Gmail. |
