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65 Cards in this Set
- Front
- Back
Can help managers decide whether to invest in additional information systems and technology |
Valuable Information |
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The component that helps organization achieve their goals,such as increasing profits or improving customer service |
Feedback Mechanism |
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Gathering and capturing raw data |
Input |
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Converting or transforming data into useful outputs |
Processing |
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Production of useful information,usually in the form of documents and reports |
Output |
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Output that is used to make changed to input or processing activities |
Feedback |
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Computer equipment used to perform input,processing, and output activities |
Hardware |
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Computer programs that govern the operation of the computer |
Software |
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Organized collection of facts and information |
Database |
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Electronic transmission of signals for communication |
Telecommunication |
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Connect computers and equipment in a building,around the country and around the world |
Networks |
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Transaction conducted anywhere,anytime |
Mobile Commerce (m-commerce) |
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Uses information systems and the internet to perform all business related tasks and functions |
Electronic Business (e-business) |
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Any business related exchange |
Transaction |
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Organized collection of people,procedures,software,database ,and devices used to record completed business transactions |
Transaction processing systems (TPS) |
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Programs that manage the vital business operations for an entire multisite, global organization |
Enterprise resource planning |
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-Organized collection of people,procedures,software,databases, devices -provides routine information to managers/decision makers |
Management information systems |
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Organized collection of people procedures,software,databases, devices hat support problem-specific decision making |
Decision support systems |
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Organized collection of people procedures,software,databases, devices |
Knowledge management systems(KMSs) |
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Field in which the computer system takes on the characteristics of human intelligence |
Artificial intelligence (AI) |
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Give the computer the ability to make suggestions and act like an expert in a particulae field |
Expert Systems |
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The simulation of a real or imagined environment that can be experienced visually in three dimensions |
Virtual Reality |
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Allows the company to focus on what it does best and delegate other functions |
Outsourcing |
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Goal is to obtain understanding of the problem to bw solved or opportunity to be addressed |
Systems investigation |
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Defines problems and opportunities of the existing system |
Systems Analysis |
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Determine how the new system will work to meet the busineds needs defined during systems analysis |
Systemd design |
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Creating or acquiring the system components defined in the design step, assembling them, and putting the new system into operation |
Systems Implementation |
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Checking and modifying the system so that it continues to meet changing business needs |
Systems maintenance and review |
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Collection of people and other resources established to accomplish a set of goals |
Organization |
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Series of activities that include inbound logistics, warehouse and storage and production |
Value Chain |
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Helps determine what supplies are required for the value chain and what quantities are needed to meet customer demand |
Supply Chain Management |
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Helps companies manage all aspects of customer encounters, including marketing and advertising |
Customer Relationship Management |
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-major understanding and assumptions -the understanding are often not stated or documented as goals or formal policies |
Organizational culture |
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-how organization plan for , implement and handle change -can be sustaining or disruptive |
Organizational change |
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Specifies factors that can lead to higher acceptance and usage of technology |
Technology acceptance model (TAM) |
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Measure of widespread use of technology |
Technology diffusion |
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Extent to which technology permeates a department |
Technology infusion |
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• has become one of the major strategic uses of information technology. |
Knowledge Management |
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are systems that are used to manage organizational learning and business know |
Knowledge Management Systems (KMS) |
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Able to adapt to a diverse, fast-changing business environment. Virtual companies must further reduce concept-to-cash time through sharing.• |
• Adaptability: |
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Created, operated, and dissolved to exploit business opportunities when they appear. They must gain access to new markets and share market or customer loyalty, while increasing facilities and market coverage.• |
Opportunism: |
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Possess all-star, world-class excellence in the core competencies that are needed. These competencies must be seamlessly linked through the use of Internet technologies.• |
Excellence: |
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: Provide world-class information technology and other required technologies in all customer solutions. They must migrate from selling products to selling solutions.• |
Technology |
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Easily and transparently synthesize the competencies and resources of business partners into integrated customer solutions.• |
Borderless: |
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Members are trustworthy and display mutual trust in their business relationships. They must be willing to share infrastructures and risk |
Trust-Based: |
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(also called a virtual corporation or virtual organization) is an organization that uses information technology to link people, assets, and ideas |
Virtual Company |
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is a structured planning method used to evaluate the strengths, weaknesses, opportunities and threats involved in a project or in a business venture |
A SWOT analysis (alternatively SWOT matrix) |
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characteristics of the business or project that give it an advantage over others.• |
Strengths: |
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characteristics that place the business or project at a disadvantage relative to others.
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Weaknesses: |
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elements that the project could exploit to its advantage. |
Opportunities |
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elements in the environment that could cause trouble for the business or project |
Threats: |
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is created or maintained with the company succeeds in performing some activity of value to customers significantly better than does its competition. |
Competitive Advantage |
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Becoming a low-cost producer in the industry allows the company to lower prices to customers. Competitors with higher costs cannot afford to compete with the low-cost leader on price.
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Cost Strategies |
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• Some companies create competitive advantage by distinguishing their products on one or more features important to their customers. Unique features or benefits may justify price differences and/or stimulate demand.
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Differentiation Strategies. |
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Unique products or services or changes in business processes can cause fundamental changes in the way an industry does business. |
Innovation Strategies |
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. Significantly expanding production capacity, entering new global markets, diversifying into new areas, or integrating related products or services can all be a springboard to strong company growth. |
Growth Strategies |
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. Establishing new business linkages and alliances with customers, suppliers, former competitors, consultants, and others can create competitive advantage |
Alliance Strategies |
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People who create ,use,and dessimenate knowledge |
Knowledge workers |
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Focuses on the efficiency of IS functions |
Operations |
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Focuses on development projects and ongoing maintenance and review |
Systems development |
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Provides user assistance,data ,administration ,user training and web administration |
Support |
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Miniature IS department attached and directly reporting to a functional area in a large organization |
Information service units |
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Employs IS department's equipment and personnel to help the organization attain its goals |
Chief Information Officer (CIO) |
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Set up and manage the network hardware,software,and security processess |
LAN administrators |
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Opportunities are found in both traditional companiea and those that specialize in the internet |
Internet careers |