Hcom Ch 7 & 8

Front 1

Interpersonal Relationship

Back 1

The interconnection and interdependence between two individuals

Front 2

interpersonal communication

Back 2

the exchange of verbal and nonverbal messages between two people who have a relationship and are influenced by their partner’s messages

Front 3

Social Information Processing Theory

Back 3

argues that virtual relationships are as close as face-to-face relationships

Front 4

Hyperpersonal communication

Back 4

online communication that is even more intimate than face-to-face

Front 5

Social exchange theory

Back 5

the process of balancing the advantages and disadvantages of relationships

Front 6

Uncertainty reduction theory

Back 6

When people first meet, their main goal is to reduce uncertainty. People need information to become closer or separate

Front 7

Relational Dialects Theory

Back 7

dialectal tensions are contradictory feelings that tug at every relationship

Front 8

Social penetration theory (SPT):

Back 8

How relationships move from superficial levels to levels of intimacy
Reveal obvious information to more private

Front 9

Communication privacy management theory

Back 9

People perceive the information they hold about themselves and whether they want to disclose or protect it

Front 10

boundary tribulence

Back 10

If there is a threat to your privacy boundaries, you experience _________. You readjust your boundaries for privacy, self-disclosure and connection.

Front 11

Strategic topic avoidance

Back 11

Used by one of both relational partners to maneuver the conversation away from undesirable topics because of potential for embarrassment, vulnerability, or relational decline

Front 12

Initiating stage

Back 12

Make contact with another person.
Many relationships don’t move beyond this stage.

Front 13

exploratory stage

Back 13

-Small talk to obtain superficial information
-Uncertainty reduction
-Likely to observe partner closely in order to learn about their attitudes and behaviors

Front 14

intensification stage

Back 14

- Move communication in relationship towards more personal self-disclosure
- Share affection verbally, develop pet names
- Have a deeper understanding of your relational partners nonverbal behavior

Front 15

stable stage

Back 15

Have a great deal of knowledge of your partner, have realistic expectations, feel comfortable

Front 16

integrating

Back 16

Become one. Share property, people treat you as a pair, have joint opinions

Front 17

bonding

Back 17

Share formal symbolic messages with the world that relationship is important and cherished.

Front 18

declining stage

Back 18

-Uncertainty events
-Interference- timing, work, obstacles…
-Unmet expectations- we have ideas of what relationships should be like

Front 19

repair tactics

Back 19

improve communication, focus on positive aspects of the other partners behavior, enlist support of others.

Front 20

termination stage

Back 20

- Passing away
Relationship gradually fades. Partners gradually spend less time- communication and intimacy decline
- Sudden death
Often very abrupt and unexpected termination for one partner

Front 21

reconciliation

Back 21

repair strategy for rekindling an extinguished relationship

Front 22

Mutual interaction

Back 22

vow to remain as friends

Front 23

avoidance

Back 23

begin to miss each other

Front 24

conflict

Back 24

A negative interaction between two or more interdependent people, rooted in some actual or perceived disagreement

Front 25

conflict management

Back 25

The way we engage in conflict and address disagreements with our relational partners

Front 26

unproductive conflict

Back 26

-Conflict that is managed poorly
-Has a negative impact on the individuals and the relationship
-Can lead to health problems
-Leads to aggression in the relationship

Front 27

productive conflict

Back 27

-Conflict that is managed effectively
-Fosters healthy debate when people are actively engaged
-Leads to better decision making
-Spurs relationship growth
-Mutual compromising occurs

Front 28

conflict triggers

Back 28

-Inaccurate perceptions
-Incompatible goals
-Unbalanced costs and rewards
-Provocation- or the intentional instigation
of conflict

Front 29

aggression

Back 29

verbal intimidation, physical threats

Front 30

power dynamics

Back 30

When power differs in a relationship this causes people to handle conflict unproductively

Front 31

Attitudes toward conflic

Back 31

- Affect how willing you are to discuss disagreements
- Affect how productively you handle conflict

Front 32

Communication boundary management

Back 32

Affect willingness to discuss certain topics with certain people

Front 33

uncertain climate

Back 33

at least one person involved is unclear or tentative about the goals, potential, outcomes of a conflict situation Unfamiliarity with topic, people, surroundings

Front 34

defensive climate

Back 34

those where the people feel threatened. It is an atmosphere of mistrust, suspicion and apprehension

Front 35

supportive climate

Back 35

offer communicators a chance to honestly and considerately explore issues

Front 36

individualistic culture

Back 36

Emphasize personal needs, rights, and identity. “I” attitude

Front 37

collectivist culture

Back 37

Emphasize group identity and needs. "We” attitude

Front 38

low context culture

Back 38

view conflict as necessary and people say exactly what they mean

Front 39

high context culture

Back 39

view conflict as undesirable

Front 40

escapist strategy

Back 40

- Try to prevent or avoid direct conflict
- Used for various reasons, such as personal safety, practicality,
- strategy
- Helpful when conflict is unimportant, unproductive if they keep us from dealing with issues that need to be addressed

Front 41

challenging strategy

Back 41

- Promote the objectives of the individual who uses them (assertiveness) ‏rather than the desires of the other person or relationship
- Get what you want without letting anxiety, guilt, or embarrassment get in the way
- Create a winner and a loser

Front 42

cooperative strategy

Back 42

- solutions that benefit both parties
- Focus on issues instead of verbal aggressiveness- no attacks on the other person
- Debate and argue using probing questions or playing devil’s advocate
- Consider options and alternatives
- Consider the importance of the outcome
- Reassure your partner

Front 43

compromise

Back 43

- Both sides give up a little to get a little
- Can be arrived at through trading or random selection
- Has disadvantages for long-term important relationships- giving something up becomes tiresome when it becomes habitual