What Is Conflict?
These conditions can be grouped into three groups. The first relates to communication. This can be a source of conflict, when there is little or much communication, it increases the possibility of conflict. The second is related to the Structure of the organization. When the fulfillment of functions of the different units collide between them, credit with sales, for example, conflicts are created. The third has to do with personal variables. It is related to the sympathy or antipathy that people generate over others, there is a potential conflict when they work nearby, this is evidenced especially with authoritarian people. “If one party is negatively affected by these conditions enough to respond to them, the conflict actualizes into what Robbins calls the "cognition and personalization" stage.” (Kalmus,