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12 Cards in this Set
- Front
- Back
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Training effectiveness
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Refers to the benefits that the company and the trainees receive from training.
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Training outcomes or criteria
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measures that the trainer and the company use to evaluate training programs.
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Training evaluation
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the process of collecting the outcomes needed to determine if training is effective.
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Evaluation design (definition)
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collection of information, including whom, what, when, and how, for determining the effectiveness of the training program.
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Reasons for Evaluating Training
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Companies make large investments in training and education and view them as a strategy to be successful; they expect the outcomes of training to be measurable.
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Reasons for Evaluating Training
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Training evaluation provides the data needed to demonstrate that training does provide benefits to the company.
It involves formative and summative evaluation. |
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Formative evaluation (definition)
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takes place during program design and development
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Formative evaluation (how it helps)
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It helps ensure that the training program is well organized and runs smoothly, and trainees learn and are satisfied with the program.
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Formative evaluation (how it helps)
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It provides information about how to make the program better; it involves collecting qualitative data about the program.
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Formative evaluation
pilot testing (definition) |
process of previewing the training program with potential trainees and managers or with other customers.
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Summative evaluation (definition)
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determine the extent to which trainees have changed as a result of participating in the training program.
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Summative evaluation (how it helps)
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It involves collecting quantitative data
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