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60 Cards in this Set

  • Front
  • Back
What are the different types of Lightning Pages?
Choose 3 answers.
A. App Page
B. Record Page
C. Home Page
D. List Page
A. App Page

B. Record Page

C. Home Page
Which amongst the following provides a dynamic environment for viewing and modifying all the objects and relationships in a Force.com app?
Choose 1 answer.
A. Schema Builder
B. Process Builder
C. Process Visualizer
D. Approval Visualizer
E. Flows
A. Schema Builder
If a workflow email alert should be sent when an opportunity probability is updated to be greater than 75%, what should the evaluation criteria be?
Choose 1 answer.
A. When a record is created
B. When a record is created and every time it’s edited
C. When the Opportunity Probability is greater than 75%
D. When a record is created and any time it’s edited to subsequently meet criteria
D. When a record is created and any time it’s edited to subsequently meet criteria
You have defined a custom object ‘Shipment’ that has a lookup to another custom object ‘Service Level’. Only users with a manager role are allowed to select the ‘Expedited’ value in the Service Level lookup. How would you achieve this?
Choose 1 answer.
A. Validation Rule
B. Dependent Lookup
C. Required Lookup Filter
D. Optional Lookup Filter
C. Required Lookup Filter
In a service application, different kinds of resources are assigned to jobs. The resource types are phones, vehicles and tools. They share mostly common fields but also have some fields unique to each resource type. How should you represent this in Salesforce?
Choose 1 answer.
A. Create a custom object for each resource type
B. Create one custom object and use record types
C. Look for standard objects to use to store the resource data
D. None of the above
B. Create one custom object and use record types
You have defined a workflow to update the field value of ‘Is Active’ to ‘True’ when the field value of ‘Subscription’ is set to ‘Active’. Your colleague defined another workflow to update the field value of ‘Subscription’ to ‘Active’ when ‘Is Active’ is set to ‘True’. What would occur in this case?
Choose 1 answer.
A. Second workflow definition will throw error, and won’t be saved
B. Both workflow gets executed once
C. Neither workflow are executed
D. Salesforce org would exceed its limit for workflow time triggers per hour
D. Salesforce org would exceed its limit for workflow time triggers per hour
Stock Symbol is a custom field on the Account object. What is the best way to make this field appear on the Contact detail page layout?
Choose 1 answer.
A. Roll up summary field
B. Lookup field
C. Formula Field
D. Parent Field
E. Requires Apex Code
C. Formula Field
Dan is considering the requirement to ensure that the value in a custom field ‘Source Country’ on the Order object is validated against the standard list of ISO countries that are valid for the particular type of order, when the order is saved. What is the best way to achieve this requirement?
Choose 1 answer.
A. Create a validation rule using a CASE statement
B. Create a validation rule using the VLOOKUP function
C. Create a before trigger and validate the value using APEX code.
D. Create an after trigger and validate the value using APEX code.
C. Create a before trigger and validate the value using APEX code.
Universal Systems measures its overall business efficiency through a single value called “Customer Stickiness Score”. What is the best way to represent this key value on a managerial dashboard?
Choose 1 answer.
A. VisualForce Page
B. Table
C. Chart
D. Metric
D. Metric
Salesforce can connect social profiles to all of the following objects except?
Choose 1 answer.
A. Leads
B. Person Accounts
C. Business Accounts
D. Contacts
E. Users
E. Users
A developer has created a calculated cost field on the Opportunity Product object. There is a requirement to display the total calculated cost on the Opportunity. Can the developer meet this requirement with a rollup summary field?
Choose 2 answers.
A. Yes, if the formula only refers to fields in the Opportunity Product object
B. Yes, if the formula does not contain any functions
C. Yes, if the formula does not contain the NOW or TODAY functions
D. No, it is not possible to rollup a formula field
A. Yes, if the formula only refers to fields in the Opportunity Product object

C. Yes, if the formula does not contain the NOW or TODAY functions
You are building a recruitment management application. Your application requires the ability to hold details regarding a job position, details regarding a candidate, and details regarding a candidate’s application to a job position. Which of these represent the best data model to achieve this need?
Choose 1 answer.
A. Define 3 unrelated objects – Candidate, Position, Application
B. Define the Position object then Candidate and Application as child objects
C. Define the Position object then Candidate as child of Position and Application as child of Candidate
D. Define the Position and Candidate objects then Application as a junction object
D. Define the Position and Candidate objects then Application as a junction object
How can an approval request be triggered?
Choose 3 answers.
A. User clicks a button or link
B. Process or flow starts that includes a “Submit for Approval” action
C. Apex
D. Workflow Rule
A. User clicks a button or link

B. Process or flow starts that includes a “Submit for Approval” action

C. Apex
You have a requirement to ensure that if the discount field on opportunity is greater than 30%, the record should be automatically submitted for Approval. Which of the following would help you meet this requirement?
Choose 2 answers.
A. Approval Process
B. Workflow
C. Process Builder
D. Visual Workflow
C. Process Builder

D. Visual Workflow
The marketing department would like to manage email campaigns and track responses, including the number of opens and clicks in Salesforce. What is the recommended solution to this requirement?
Choose 1 answer.
A. Use the standard campaign functionality
B. Build custom functionality that tracks the responses
C. Use a third party app from the App Exchange
D. Use a third party email campaign application and integrate with Salesforce.
C. Use a third party app from the App Exchange
Which of the following sequences of milestones would represent a typical application lifecycle?
Choose 1 answer.
A. Development, Integration Testing, User Acceptance Testing, Staging, Production Migration
B. Development, User Acceptance Testing, Training, Production Migration
C. Development, Training, User Acceptance Testing, Staging, Production Migration
D. Development, Integration Testing, User Acceptance Testing, Regression Testing, Production Migration
A. Development, Integration Testing, User Acceptance Testing, Staging, Production Migration
What is true regarding person accounts in Salesforce?
Choose 2 answers.
A. Person accounts do not have a ‘Parent Account’ field
B. Person accounts do not have the Account Hierarchy feature
C. Person accounts can be enabled in setup
D. Person accounts can have contacts
E. Leads cannot be converted to Person Accounts
A. Person accounts do not have a ‘Parent Account’ field

B. Person accounts do not have the Account Hierarchy feature
There is a requirement when the “Audit” field on an account record is marked as ‘Y’, all audit team members get access to it. An audit team is a collection of senior users from each department, and keeps changing often. What would you recommend to address this need?
Choose 1 answer.
A. Create a sharing rule, and associate it to a Role
B. Create a sharing rule, and associate it to a Role & Internal Subordinates
C. Create a sharing rule, and associate it to Public Groups
D. Not achievable using Sharing Rules
C. Create a sharing rule, and associate it to Public Groups
Universal Containers is using Salesforce to manage travel requests. They would like to enable managers to approve travel requests via email. What is true regarding email approval responses?
Choose 1 answer.
A. Approvers must have the “API Enabled” system permission
B. Approval Comments cannot be added in the email response
C. Approvers must click a link in the approval email
D. If the request is rejected, the approver must add the rejection comments directly in Salesforce
A. Approvers must have the “API Enabled” system permission
Sam has written the following validation rule for the custom field ‘Count’
OR ( Count__c = 0, MOD ( Count__c,2) <>0 )


A. Count must be a non zero even number
B. Count must be a non zero odd number
C. Count cannot be a non zero even number
D. Count cannot be a non zero odd number

A. Count must be a non zero even number
Which of the following field types can be used as an External Id?
Choose 2 answers.
A. Date
B. Text
C. Number
D. Picklist
B. Text

C. Number
You are building a project management application. According to the design given to you, a project must store information regarding the various functional modules under it. Each functional module must store information regarding the responsibility assigned to each developer. Information about the responsibility must have information about the due date and status. What could be the most optimal data model to achieve this?
Choose 1 answer.
A. Create a Project object then Module as child object. Add Tasks to Modules
B. Create a Project object then add Tasks to it. Define Module as a field on Task.
C. Create Project, Module, Responsibility as parent, child and grandchild objects
D. Create Project and Module objects then Responsibility as a junction object
A. Create a Project object then Module as child object. Add Tasks to Modules
In a Salesforce1 Mobile app, which of the following corresponds to the tab area in the browser based application?
Choose 1 answer.
A. Navigation Menu
B. Header
C. Footer
D. Welcome screen
A. Navigation Menu
You have been given a Partial Copy Sandbox, that has 5 GB of data storage. You are aware that your production data adds up to 68 GB of data. Keeping the storage limitation in mind, how do you ensure that only the data relevant for testing is brought into the Partial Copy Sandbox?
Choose 1 answer.
A. Change Sets
B. Programmatic Change Set
C. Sandbox Templates
D. Sharing Rules
E. Profiles
C. Sandbox Templates
Which Social Account features can be accessed from Salesforce1?
Choose 1 answer.
A. LinkedIn
B. YouTube
C. Facebook
D. Twitter
E. All of the Above
D. Twitter
What is true regarding assigning approval requests to queues?
Choose 2 answers.
A. Approval requests can be assigned to a queue for any object
B. Any queue members can approve or reject an approval request
C. Approval request emails are sent to the queue email address.
D. A queue can be used as a delegated approver
B. Any queue members can approve or reject an approval request

C. Approval request emails are sent to the queue email address.
Universal Containers is planning a production release. Which steps would NOT be part of the deployment plan?
Choose 2 answers.
A. Announce the deployment and ask users not to login
B. Manually migrate metadata not in the metadata API
C. Update test coverage in production if test coverage is not sufficient
D. Create changesets to migrate metadata
A. Announce the deployment and ask users not to login

C. Update test coverage in production if test coverage is not sufficient
You have a customer, who would like to see a red flag appear on the case record detail page if the case is older than 10 days. How would you add this Red Flag image on the case detail page?
Choose 1 answer.
A. Visualforce Page
B. Formula Field
C. Rich Text Field
D. Image Field
E. Bitmap Field
B. Formula Field
What is not a capability of the lead object?
Choose 2 answers.
A. Standard or Custom fields can be mapped to fields in Account, Contact and Opportunity objects as part of lead conversion.
B. Leads can be grouped into queues
C. Leads can be automatically assigned to users or queues
D. Custom objects that have been related to a lead can be copied when a lead is converted to the account, contact or opportunity
A. Standard or Custom fields can be mapped to fields in Account, Contact and Opportunity objects as part of lead conversion.

D. Custom objects that have been related to a lead can be copied when a lead is converted to the account, contact or opportunity
You have a custom object for holding Expense Requests. Now you have a requirement to ensure that when the Status field on Expense Request changes to ‘Processed’, a Chatter post is made. Which of the following helps you meet this requirement?
Choose 2 answers.
A. Approval Process
B. Workflow
C. Process Builder
D. Visual Workflow
C. Process Builder

D. Visual Workflow
You need to provide a way to invoke a custom report from the account detail page. The report should render values that are specific to the account in context. What are the best options you have to achieve this need?
Choose 2 answers.
A. Detail Page Button
B. List Button
C. Detail Page Links
D. Visualforce
A. Detail Page Button

C. Detail Page Links
When using Change Sets, which one of the following can NOT be transferred from one Salesforce Org to another?
Choose 1 answer.
A. Sharing Rules
B. Apex Class
C. Workflow Rule
D. Account records
E. Contact fields sets
D. Account records
Sam, a Salesforce developer, is trying to limit Contact record visibility using the role hierarchy. While testing, he is not able to see any data visibility restrictions that should have been imposed by the role hierarchy. What could be a reason?
Choose 2 answers.
A. Sam’s profile has View All Data permission
B. Sam’s profile has View All permission for Contact object
C. Sam’s Role has View All Data permission
D. Sam’s profile does not have role hierarchy permission
A. Sam’s profile has View All Data permission

B. Sam’s profile has View All permission for Contact object
It is required to define an “Update Payment” feature for a custom object, which users can access on Salesforce1. Clicking the ‘Update Payment’ must allow the user to update the Status field on a custom object, as well as enter comments. What is the best tool you have to achieve this?
Choose 1 answer.
A. Detail Page Button
B. Quick Actions
C. Detail Page Links
D. Visualforce
E. Workflow
B. Quick Actions
After a review, it was decided that custom objects A and B need to be in a master-detail relationship instead of the current lookup relationship. A is the proposed master. Which of these items would you investigate before making the change?
Choose 2 answers.
A. Number of existing master detail relationships on Object B
B. Existing Roll Up Summary Fields on Object A
C. Number of null values in the existing look up field on Object B
D. Validation rules applicable to the existing look up field on Object B
A. Number of existing master detail relationships on Object B

C. Number of null values in the existing look up field on Object B
Which one workflow action cannot be automated using point and click through process builder?
Choose 1 answer.
A. Field Update
B. Email Alert
C. Tasks
D. Outbound message
D. Outbound message
The Account Object has more than 100 custom fields created to store customer related data. There has been a lot of complaints regarding the usability of this object. You decide to create a third column on the page layout to reduce the need to scroll down the page. How can a third column be created?
Choose 1 answer.
A. Create a Visualforce Page
B. Program it in APEX
C. Choose the option in the page layout editor
D. A third column is not possible
A. Create a Visualforce Page
There is a requirement to display the accounts that users own in the opportunity account lookup, but also allow users to select other accounts if required. How can this be configured?
Choose 1 answer.
A. Dependent Lookup
B. Required Lookup Filter
C. Optional Lookup Filter
D. Validation Rule
C. Optional Lookup Filter
There is a requirement to add an action to the Account page in Salesforce1 to enable creation of cases. How can this be accomplished?
Choose 1 answer.
A. Create a Global Quick action
B. Create an Object specific action
C. Create a default action
D. Create a standard action
B. Create an Object specific action
Universal Containers would like to examine their sales by region and country. Therefore, they need a sub total at country level for their Sales Data report. In this case, what format should the Sales Data report be in?
Choose 1 answer.
A. Tabular
B. Summary
C. Matrix
D. Joined
B. Summary
Which of the components will be renamed if the naming conflict occurs when installing an unmanaged package?
Choose 2 answers.
A. List View
B. Report
C. Apex Class
D. Apex Trigger
A. List View

B. Report
Object A and Object B are in a master – detail relationship, with A as the master. Also, there is a sharing rule that grants edit permission to object A for all Marketing Users. Based on the given information, which of the following statements are true?
Choose 2 answers.
A. A cannot be part of another master-detail relationship
B. B cannot be part of another master detail relationship
C. B cannot have an Owner field
D. Marketing Users have edit access to object B
C. B cannot have an Owner field

D. Marketing Users have edit access to object B
Global Containers has a requirement to conduct a daily data backup. As a Salesforce developer, which is the best option to achieve this?
Choose 1 answer.
A. Heroku application
B. Report Scheduler
C. Apex Data Loader
D. Apex Data Loader from Command Line
D. Apex Data Loader from Command Line
Global Insurance will use Salesforce to collect lead information from different sources. The information collected about a lead will vary greatly depending on if the lead is interested in life insurance or business insurance. What features would you suggest to use to configure Salesforce in this situation?
Choose 1 answer.
A. Record Types
B. VisualForce Pages
C. Custom Objects
D. Tab Settings
A. Record Types
Customer Service has no access to opportunities. Due to a new cross selling initiative, Customer Service needs to get access to the opportunity object to create and edit opportunities. How can this be set up?
Choose 1 answer.
A. In profiles
B. In user roles
C. In the opportunity settings
D. In the datasets of the users
A. In profiles
Universal Systems has a ‘Net Worth’ field on the Account object to capture total revenue worth of its customers. However, only executive users should be able to view the data in this field. How would you help Universal Systems achieve this requirement?
Choose 1 answer.
A. Define appropriate Account Sharing Rules
B. Specify Field Level Security for the Net Worth field
C. Use VisualForce to selectively mask Net Worth data
D. Define a separate Views for executive and regular users
B. Specify Field Level Security for the Net Worth field
Universal Containers are doing a deep analysis on their monthly sales data, and would like the sales revenue split as products sold per country. What would be the ideal report format to address this need?
Choose 1 answer.
A. Tabular
B. Summary
C. Matrix
D. Joined
C. Matrix
A custom object called Sample has a Master-Detail relationship with the Opportunity object. One opportunity can have one or many related samples. Each sample has fields for Start Date, Estimated End Date and Actual End Date. How would a developer meet this requirement to provide a COUNT of all related samples which are still active (actual End date is not completed?)
A. Create a Formula field.
B. Create a Workflow.
C. Create a Roll up Summary field.
D. None of the Above.
C. Create a Roll up Summary field.
You have been requested to configure the Salesforce system, so that an Account record that has Type field = ‘Internal’ must be visible to all users. The associated contacts and opportunities also need to become visible to everyone. How many Sharing rules would you define here?
Choose 1 answer.
A. One
B. Two
C. Three
D. Not possible using Sharing Rules
A. One
There is a requirement to view sales order data stored in SAP within the Salesforce account record. What is the best way to meet this requirement?
Choose 1 answer.
A. Export the data from SAP and import with a nightly batch job
B. Use a 3rd Party integration tool to connect Salesforce and SAP in real time
C. Define an external object in Salesforce to access the Sales Orders data
D. Create a custom integration between Salesforce and SAP
C. Define an external object in Salesforce to access the Sales Orders data
Universal Containers want to make sure that their field agents can update shipment information when they are out of the office. What does an admin need to do to ensure that Salesforce1 can be used to update shipment records from the Salesforce1 Mobile App?
Choose 1 answer.
A. Nothing, Salesforce1 supports custom objects and page layouts
B. Create Salesforce1 Mobile Page Layouts for custom objects
C. Create Mobile Card Layouts for the App
D. Create a corresponding mobile app and include the shipment custom object
A. Nothing, Salesforce1 supports custom objects and page layouts
In what order does Salesforce process the following rules?
a) Assignment rules
b) Auto response rules
c) Escalation rules
d) Validation rules
e) Workflow rules
Choose 1 answer.
A. abcde
B. dabec
C. badec
C. abced
B. dabec
Your Salesforce organization uses a custom object to capture expense data. You are required to ensure that an expense record is only visible to the respective record owners, and those above him/her in the management hierarchy. Which of these items would you need to configure? Choose 2 answers.
A. Permission Sets
B. Role Hierarchy
C. Organization wide Sharing defaults
D. Expense Sharing Rule (Custom Object Sharing Rule)
E. Profiles
B. Role Hierarchy

C. Organization wide Sharing defaults
Sam tried to convert a master detail relationship into a lookup relationship. He was, however, not able to do so. What could be the reason?
Choose 1 answer.
A. All records do not have the master relationship field populated
B. The Master relationship field is marked required on page layout
C. A roll up summary field exists on the master object
D. It is not possible to convert master detail to look up relationship
C. A roll up summary field exists on the master object
There are two custom objects – A and B, which are in a parent-child relationship. On deleting a record of custom object A, all associated custom object B records are also deleted. Based on the given information, which of the following statements is true?
Choose 1 answer.
A. There is a lookup field to object A on object B, and it is not required
B. There is a lookup field to object B on object A, and it is not required
C. There is a lookup field to object A on object B, and it is required
D. There is a lookup field to object B on object A, and it is required
C. There is a lookup field to object A on object B, and it is required
When an opportunity is closed, you would like to automatically create custom object commission records. A commission record is generated for each account rep that was associated with the opportunity. The commission record has a value field which needs to be calculated based on the Account Rep role on the opportunity, time to close the deal and type and value of the opportunity. How could this be done?
Choose 1 answer.
A. Workflow Rule
B. Lightning Process Builder
C. Apex Trigger
D. Visualforce Page
C. Apex Trigger
Which of the following is not a declarative option available for incorporating Lightning Components in an application?
Choose 1 answer.
A. Adding a custom component to a lightning page
B. Adding a standard salesforce component to a lightning page
C. Adding a 3rd party managed component to a lightning page
D. Adding a Javascript component to a lightning page
D. Adding a Javascript component to a lightning page
While designing your application, you are reviewing the data types that would be suitable for each field. Which data types are valid for custom fields?
Choose 2 answers.
A. Number, Currency and Percent
B. Checkbox, Picklist and Address
C. Email, Phone and URL
D. Text, Radio Button and Date/Time
A. Number, Currency and Percent

C. Email, Phone and URL
A custom app can include one or more custom tabs. What kind of custom tabs can be included in an application?
Choose 1 answer.
A. Lightning Page Tab
B. Visualforce Tab
C. Custom Object Tab
D. All of the Above
D. All of the Above
What operations can be performed using the GUI interface of Data Loader?
Choose 1 answer.
A. Upload Attachments
B. Upload documents and links into content libraries
C. Hard Delete Records
D. Soft Delete Records
E. All of the Above
E. All of the Above