• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/60

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

60 Cards in this Set

  • Front
  • Back
Universal Containers would like a way to search, select individual accounts and build up a list to perform further processing. How could you fulfill this requirement?
Choose 1 answer.
A. Build a visualforce page with search and select options
B. Ask the users to search for each account and add to a list manually
C. Run an account report, export to Excel and filter
D. Define a list view and select multiple accounts from the list view results
A. Build a visualforce page with search and select options
Global Sales Corp. wants to use Salesforce to track Expenses, and would like to ensure that no proxy Expenses are submitted for approval. They want to ensure that only the creator of an Expense record is able to submit it for approval. How can they achieve this use case?
Choose 1 answer.
A. Validation Rule on Owner Field
B. Custom Submit for Approval button
C. Control Submit for Approval visibility on Page Layout
D. None of the above
D. None of the above
Global Travels has conducted a 1 week long global marketing campaign and have around 70,000 Leads to import. Which of the following is true in regards to importing this data into Salesforce?
Choose 1 answer.
A. Only Data Loader would work
B. Only Lead Import Wizard would work
C. Both Data Loader and Lead Import Wizard can work
D. Neither Data Loader nor Lead Import Wizard word work
A. Only Data Loader would work
A user does not see the Social network icons on the Account Page Layout. What are possible reasons for this?
Choose 2 answers.
A. Social Accounts and Contacts is not enabled for the organization
B. Social Accounts and Contact is not enabled for the user
C. Social Accounts and Contacts is not enabled for the user’s profile
D. Social Accounts and Contacts is not enabled for the user’s role
A. Social Accounts and Contacts is not enabled for the organization

B. Social Accounts and Contact is not enabled for the user
On the custom object ‘Vehicles’, a lookup relationship is defined to the ‘Model’ custom object. What are the possibilities when a Model record is deleted?
Choose 3 answers.
A. The lookup field value on vehicle is cleared
B. The deletion of a model record is restricted
C. The vehicle record is deleted
D. The lookup field value on vehicle is updated to the next model record
A. The lookup field value on vehicle is cleared

B. The deletion of a model record is restricted

C. The vehicle record is deleted
A Developer wants to link a custom object called “Bug” with itself to show how two different bugs are related to the same problem. Which relationship type should the developer use?
Choose 1 answer.
A. Master-Detail
B. Lookup
C. Hierarchical
D. Self
B. Lookup
The service department uses work orders to manage service jobs. When a job is scheduled and resourced, the status is changed to ‘Pending Approval’ and it must be approved by the Service Manager. What business logic features would you recommend to provide a solution for this business process?
Choose 1 answer.
A. Use process builder to create a process with an action that submits the work order for approval automatically based on the work order status
B. Use visual workflow to submit the work order for approval automatically based on the work order status
C. Define an entry criteria on the approval process to start the approval process automatically based on the work order status
D. Define an entry criteria on the work order that checks the work order status is ‘Pending Approval’ and request the scheduler to use the ‘Submit for Approval’ button.
A. Use process builder to create a process with an action that submits the work order for approval automatically based on the work order status
You have created a new Sandbox for your production instance of Salesforce. You want to be able to push data from the new Sandbox to Production. While setting up the deployment connections, what change would you make, and in which environment?
Choose 1 answer.
A. Specify Allow Inbound Changes in Sandbox
B. Specify Allow Inbound Changes in Production
C. Specify Allow Outbound Changes in Sandbox
D. Specify Allow Outbound Changes in Production
E. Specify Allow Deployment in Environment Hub
B. Specify Allow Inbound Changes in Production
Global Insurance has set its Account object OWD to private. They do allow account managers to grant access to other users, if required, using their own discretion. How would you meet this requirement?
Choose 1 answer.
A. Add the Sharing Button to the Account Page Layout
B. Enable ‘Manual Sharing’ in the security settings of the object
C. Create a custom button on the page layout to enable manual sharing
D. Enable ‘Grant Access using Hierarchy’ in the security settings of the object
A. Add the Sharing Button to the Account Page Layout
What is the purpose of the integration testing step in the application lifecycle?
Choose 3 answers.
A. If development is done in multiple sandboxes, the integration environment is used to bring all changes together
B. Testing can be done to ensure there are no conflicts between developer changes
C. Integration testing can be performed with other systems
D. End Users can test an integrated business process
A. If development is done in multiple sandboxes, the integration environment is used to bring all changes together

B. Testing can be done to ensure there are no conflicts between developer changes

C. Integration testing can be performed with other systems
Which of the following is true in regards to a dashboard refresh?
Choose 1 answer.

A. If a dashboard is on the home page, it will be refreshed each time the home page is displayed
B. If a user clicks refresh to update a dashboard, the data is refreshed for all users
C. Dynamic dashboards can be scheduled to be refreshed
D. Dashboards can be refreshed hourly, daily or monthly
B. If a user clicks refresh to update a dashboard, the data is refreshed for all users
Fun Toys Inc. allows all employees to view open positions, but only the HR department should be able to update the records. How would you configure the application to meet this requirement?
Choose 2 answers.

A. Set the Org Wide Default to Public Read Only for the Position object
B. Set the field level security to read only on the Position object for all profiles except HR
C. Set the Position object permission setting to read only for all profiles except HR
D. Set the Org Wide Default to Public Read/Write for the Position object
A. Set the Org Wide Default to Public Read Only for the Position object

C. Set the Position object permission setting to read only for all profiles except HR
Universal Containers is considering creating a custom object instead of using the standard Opportunity object. What standard capabilities of the Opportunity object would not be available on a custom object?
Choose 3 answers.
A. Big Deal Alert
B. Similar Opportunity Search
C. Quotes linked to Opportunities
D. When cloning an Opportunity the fields to be cloned can be selected
A. Big Deal Alert

B. Similar Opportunity Search

C. Quotes linked to Opportunities
Universal Containers plans two custom objects to track ‘Vehicle” and ‘Cargo” data. A vehicle can transport multiple cargo, while a cargo is always associated to 1 vehicle. Universal Containers decommissions certain vehicles if they do not pass the quality checks. Such vehicle records are deleted. In addition, it is mandatory to keep the history of all Cargo data for compliance purpose. What would you recommend to Universal Containers in terms of defining these custom objects?
Choose 1 answer.
A. Define Vehicle as a Lookup relationship on Cargo
B. Define Cargo as a Lookup relationship on Vehicle
C. Define Vehicle-Cargo as a Master-Detail relationship
D. Define Cargo-Vehicle as a Master-Detail relationship
A. Define Vehicle as a Lookup relationship on Cargo
How can the fields that are shown at the top of the record detail page in Salesforce1 be customized?
Choose 1 answer.
A. Create a compact layout
B. Create a Salesforce1 layout
C. Create a mobile card layout
D. The first 4 fields from the page layout will be used
A. Create a compact layout
Global Travels has a list of leads that needs to be imported. They follow a very strict data quality policy, and therefore do not want any duplicate leads to be created in the system as part of the import. What would you, as a Salesforce developer, recommend to Global Travels?
Choose 1 answer.
A. Use Data Loader
B. Use Data Loader CLI
C. Use Data Import Wizard
D. Use Data Import CLI
C. Use Data Import Wizard
Global University uses a custom object for tracking enrollments in a program. It needs to ensure that when a contact is marked Inactive, the enrollment records associated to the contact should be deleted from the system. Which of the following would help you achieve this use case?
Choose 2 answers.
A. Workflow
B. Process Builder
C. Trigger
D. Visual workflow
B. Process Builder

D. Visual workflow
What capability in Salesforce allows you to automatically keep Contact information updated?
Choose 1 answer.
A. Stay-In-Touch Request
B. Workflow Email
C. Email Handler Class
D. Web-To-Lead
E. Email-To-Case
A. Stay-In-Touch Request
Steadfast Insurance Inc. has a custom object ‘Claim’ to track insurance claims. A team member will record a claim and an approval process is used for the insurance manager to approve the claim. In order to assist the manager, the team member’s claim limit from their user record should be displayed on the claim record. How can this be developed?
Choose 1 answer.
A. Use a field update in a workflow rule to copy the team members claim limit onto the claim record
B. Use a cross object formula to display the user’s limit on the claim record
C. Use a trigger to populate the user limit field when the claim is created
D. Use Process Builder to populate the user limit field when the claim is created
B. Use a cross object formula to display the user’s limit on the claim record
You have a requirement to rate all accounts daily, based on the value of opportunities closed in the last year. The account with the highest value of opportunities closed in the last year will be rated number 1, and so on until the lowest value accounts. How could this requirement be achieved?
Choose 1 answer.
A. Use Process Builder and schedule an action to run each night to sort and rate all accounts
B. Use a time dependent workflow action to update the rating field
C. Use Batch Apex and schedule to run each night
D. Schedule a trigger to run on all accounts each night
C. Use Batch Apex and schedule to run each night
If a standard Lightning Component is not available to meet business requirements, what should be the first action?
Choose 1 answer.
A. Develop a custom component
B. Look on the AppExchange for a custom managed component
C. Modify an existing component
D. None of the above
B. Look on the AppExchange for a custom managed component
If a user does not have a certain record type assigned in their profile, which of the following is true?
Choose 1 answer.
A. The user will not be able to select the record type when creating records
B. The user will not be able to access records of record types not assigned in their profile
C. The user will not be able to delete records of record types not assigned in their profile
D. The user will not be able to edit records of record types not assigned in their profile
A. The user will not be able to select the record type when creating records
What happens when you change a picklist field to a multi-select picklist?
Choose 1 answer.
A. The value from the source picklist will be retained and selected in the multi-select picklist
B. The value from the source picklist will be lost. The values need to be added to the multi-select picklist.
C. A picklist cannot be converted to a multi-select picklist
D. The values from the picklist need to be mapped to values in the multi-select picklist
A. The value from the source picklist will be retained and selected in the multi-select picklist
Global Property tracks the value of leases associated with each account. The Property director would like to see an account hierarchy view where the total values of leases at different levels of the hierarchy are totaled and displayed. How can this be done?
Choose 1 answer.
A. Create a Visualforce page to display a hierarchy of accounts and total of leases at each level
B. Enhance the standard account hierarchy page layout by adding rollup summary fields
C. Create a report that consolidates the lease totals at each level of the hierarchy
D. Add a summary total section to the standard account hierarchy page layout
A. Create a Visualforce page to display a hierarchy of accounts and total of leases at each level
The HR Manager would like to give permission to only 1 account executive to access the Employee custom tab, which is currently only available for the HR employee profile. How can this be configured?
Choose 1 answer.
A. Add a Permission set for the specific user
B. Add a Permission set to the Account Executive Profile
C. Object Level Security
D. OWD Settings
A. Add a Permission set for the specific user
A new dashboard has been created that lists the opportunities that have a close date in the next week. What is the easiest way for the Sales Director to go to a particular opportunity record that is listed in the dashboard?
Choose 1 answer.
A. After clicking on the dashboard, the source report will be displayed with a link to the opportunity record.
B. Set the drill down option on the dashboard component to go to the record detail page
C. Set the drill down option on the dashboard component to the record URL.
D. Set the drill down option to go a filtered source report.
B. Set the drill down option on the dashboard component to go to the record detail page
‘Hardware’ and ‘Software’ record types are set up for Leads and Opportunities. A Hardware profile user has the default record type of ‘Hardware’. The Hardware profile user owns a lead with the ‘Software’ record type and converts it into an opportunity. What will be the result?
Choose 1 answer.
A. The Software opportunity will be created with the ‘Hardware’ record type
B. The Software opportunity will be created with the ‘Software’ record type
C. Depends how the record type field has been mapped in field mapping
D. The user will be prompted to choose the record type
A. The Software opportunity will be created with the ‘Hardware’ record type
Which of the following are not standard components?
Choose 2 answers.
A. Filter List
B. Recent Items
C. Calendar
D. Calculator
C. Calendar

D. Calculator
In ABC company, when a quote is accepted by the customer, a draft agreement and follow up tasks are created. What is the best way to cater to this requirement?
Choose 1 answer.
A. Create a Workflow Rule triggered by a field update on the quote status, with an action to create an agreement record and tasks
B. Ask a developer to create a trigger that will create an agreement record automatically based on the quote status and use a workflow rule to create follow up tasks
C. Use Process Builder with an action to create an agreement record and also create followup tasks
D. Use Visual Workflow to define a record creation process and task creation
C. Use Process Builder with an action to create an agreement record and also create followup tasks
Your organization is interested in the Social features of Salesforce, but is concerned about the effort to link the Social Profiles to all records. What would you suggest?
Choose 1 answer.
A. Data.com social key can automatically associate social profiles
B, Data Loader can be used to load social profiles
C. Social profiles are automatically linked when clicking on the network icons on the page layout
D. Social profiles can be manually linked
D. Social profiles can be manually linked
What is the proper sequence of tasks included in a typical enterprise deployment plan?
Choose 1 answer.
A. Lock Users, Announce Maintenance Window, Deploy to Production, Unlock Users, Perform manual migration
B. Announce Maintenance Window, Deploy to Production, Perform Manual Migration, Unlock Users
C. Announce Maintenance Window, Perform a Metadata API Test Deployment, Lock Users, Deploy to Production, Perform Manual Migration, Unlock Users
D. Announce Maintenance Window, Lock Users, Perform a Metadata API Test Deployment, Perform Manual Migration, Deploy to Production, Perform Manual Migration, Unlock Users
D. Announce Maintenance Window, Lock Users, Perform a Metadata API Test Deployment, Perform Manual Migration, Deploy to Production, Perform Manual Migration, Unlock Users
Custom buttons cannot be created on which object?
Choose 1 answer.
A. Lead
B. Quote
C. Task
D. User
D. User
Only users with the executive profile should be able to have visibility to the Salary field on the Position object. What is the best way to ensure this is the case?
Choose 1 answer.
A. Use field level security
B. Use object level security
C. Use permission sets
D. Use record types
A. Use field level security
What types of items cannot be included in the Salesforce1 Navigation menu?
Choose 1 answer.
A. Visualforce Page Tabs
B. Canvas Apps
C. Dashboards
D. Approval Requests
E. All of the above can be included in the Salesforce1 Navigation Menu
E. All of the above can be included in the Salesforce1 Navigation Menu
You have defined a lookup relationship between Accounts and Survey Results. You need a field on the Account that displays the total number of Survey result records. How can this be achieved?
Choose 1 answer.
A. Roll-up summary field
B. Trigger code
C. Visual workflow
D. Process Builder
C. Visual workflow
As part of data entry validation, the country code needs to be validated. A custom object contains the values for every valid country code. How could this requirement be met?
Choose 1 answer.
A. Use a Validation Rule and the VLOOKUP() function
B. Use a “before” trigger
C. Use an “after” trigger
D. Use a Validation Rule and the VALIDATE() function
A. Use a Validation Rule and the VLOOKUP() function
There are 3 custom objects, Position, Job Application and Candidate. Lookup relationships have been created from Job Application to Position and Job Application to Candidate. What are valid reasons for creating lookup relationships instead of master detail relationships?
Choose 3 answers.
A. The owner of the job application could be different to the owner of the position record
B. Job applications may be processed in a queue
C. The Position object may already have a master detail relationship defined
D. A total field for the number of applications for each position is required on the position object
A. The owner of the job application could be different to the owner of the position record

B. Job applications may be processed in a queue

C. The Position object may already have a master detail relationship defined
Which of the following Salesforce features allows a user to obtain delete access to a record?
Choose 2 answers.
A. Permission Set
B. Roles
C. Profiles
D. User Setup
A. Permission Set

C. Profiles
The Customer Service department has requested a dashboard that will show the number of complaints by product line in the last 6 months. How can this requirement be met?
Choose 1 answer.
A. Use a Visualforce Page Component
B. Use a table component and customize the table
C. Use a Summary table component
D. This requirement is not possible as table components only show two columns of data
B. Use a table component and customize the table
Universal Containers would like to track which leads and contacts it will send a direct mail promotion. What would be the recommended data model to meet this requirement?
Choose 1 answer.
A. Add a ‘Campaign Lead’ object and a ‘Campaign Contact’ object
B. Add one custom object ‘Campaign Leads and Contacts’
C. Use the standard ‘Campaign Members’ object
D. Use the standard ‘Campaign List’ object
C. Use the standard ‘Campaign Members’ object
Which of the following are not true in regards to external objects and Salesforce Connect?
Choose 2 answers.
A. External objects can be created for any data source that supports OData 2.0 or OData 4.0
B. External object data can be viewed together with data from within Salesforce on the same page
C. External objects support lookup relationships
D. External object data is not available in Salesforce1.
E. External object data is not available in Global Search
D. External object data is not available in Salesforce1.

E. External object data is not available in Global Search
Which of the following is NOT true about unmanaged packages?
Choose 1 answer.
A. Unmanaged Packages can be shared using a URL
B. Unmanaged Packages can be shared via AppExchange
C. Unmanaged Packages can be created from a Developer Org
D. Unmanaged Packages can be distributed without 75% test coverage
D. Unmanaged Packages can be distributed without 75% test coverage
High Mountain Travel Company currently uses Sales and Service cloud. The current financial application has reached end of life and they are evaluating replacements. What would be recommended in this situation?
Choose 1 answer.
A. Evaluate AppExchange Financial Applications to determine if they meet the organization requirements
B. Ensure that the replacment financial application has a Salesforce connector
C. Evaluate building the required financial functionality using the Force.com platform
D. Salesforce functionality is limited to Sales, Service and Marketing, so look for a 3rd Party Financial application
A. Evaluate AppExchange Financial Applications to determine if they meet the organization requirements
Universal Containers is defining a custom Expense Manager app for their Salesforce org. They would like to ensure that users in a team only see their own Expense Reports, but a manager can see all his subordinates’ expense reports. Which of the following are essential steps to be done to achieve this use case?
Choose 2 answers.
A. Define Users & Managers as 2 separate profiles
B. Define Org wide default for Expense Report object as Private
C. Define a Role Hierarchy
D. Define Sharing Rules for Expense Report object
B. Define Org wide default for Expense Report object as Private

C. Define a Role Hierarchy
A real estate application has been configured in your Salesforce Org. When people are interested in leasing apartments, they are requested to send an email with their application attached and include in the email which apartment they are interested in. The leasing manager would like the email to be processed automatically in Salesforce if possible. What option would you suggest?
Choose 1 answer.
A. Instead of using emails, use Web to Case functionality
B. Use the standard Web to Lead functionality
C. Develop an email service to process the email and attachment
D. It is not possible to process an attachment automatically
C. Develop an email service to process the email and attachment
You have a requirement to display the total cost of products at the time they were added to an opportunity. The product cost is a custom field on the product object and is added as a formula field to the opportunity product object. How would you meet this requirement?
choose 1 answer.
A. Create a rollup summary field on the opportunity based on the product cost formula field
B. Create a workflow rule that copies the product cost to a currency field and create a rollup summary field based on the currency field
C. A trigger is required to sum the values of the product cost formula field
D. A trigger is required to query the product cost values and update the opportunity
B. Create a workflow rule that copies the product cost to a currency field and create a rollup summary field based on the currency field
What is true regarding capabilities of approval processes?
Choose 1 answer.
A. Records submitted for approval cannot be edited
B. If an approver has selected a delegate, the delegate can always approve any requests where they are the delegate
C. There are a maximum of 5 approvers for an approval process
D. Records can be automatically approved.
D. Records can be automatically approved.
Universal Containers would like to create quotes related to opportunities. What would be the recommended data model to meet this requirement?
Choose 1 answer.
A. Create a Quote custom object and link to the Opportunity standard object
B. Use the standard Opportunity and Quote objects.
C. Extend the Opportunity object to include custom fields for Quotes
D. Install an AppExchange product to add custom Quote objects
B. Use the standard Opportunity and Quote objects.
To fulfill a business requirement, a formula field of a child object has been used in a roll-up summary field of a Master object. Will the roll-up summary field function correctly? Choose 2 answers.

A. Yes, using formula fields in a roll-up summary is fully supported
B. Yes, if the formula field is not referring to another field in a different object
C. No, if the formula field is referring to another field in a different object.
D. No, using formula fields in a roll-up summary is not supported.
B. Yes, if the formula field is not referring to another field in a different object

C. No, if the formula field is referring to another field in a different object.
Which of the following are true in regards to the sidebar?
Choose 3 answers.
A. The administrator can select if users are able to collapse the sidebar
B. The items in the create new section of the sidebar can be customized
C. Links to frequently used reports could be added to the custom links section in the sidebar
D. Custom Components can be added to the sidebar
A. The administrator can select if users are able to collapse the sidebar

C. Links to frequently used reports could be added to the custom links section in the sidebar

D. Custom Components can be added to the sidebar
A Salesforce developer is asked to include the Age field in the Contact hover details layout. What is the best way to achieve this requirement?
Choose 1 answer.
A. Design a VisualForce page with a Standard Controller
B. Modify the properties of the Contact page layout
C. Modify the Search Layout
D. None of the Above
D. None of the Above
You are a new developer at Universal Packages who uses the Unlimited Edition, and you want to build a new Force.com application for your production environment. Which sandbox should you use?
A. Developer Sandbox
B. Full Sandbox
C. Developer Edition
D. Partner Developer Edition Sandbox
A. Developer Sandbox
Universal Containers has tried the Schema Builder, but have found that as there are too many objects and relationships displayed, it has long loading times, and it is too difficult to work with. What features could help with this?
Choose 3 answers
A. If the ‘Hide Relationships’ option is selected, performance is improved
B. The map can be used to navigate to objects of interest
C. The filter can be used to only display objects of interest
D. Fields can be hidden and only the objects displayed
A. If the ‘Hide Relationships’ option is selected, performance is improved

B. The map can be used to navigate to objects of interest

C. The filter can be used to only display objects of interest
Global Sales Corp. wants to ensure that when a sales rep provides more than 15% discount on an opportunity, it is reviewed by a senior manager. Which of the following features would you use to achieve this?
Choose 1 answer.
A. Approval Process
B. Workflow Rules
C. Validation Rules
D. Assignment Rules
A. Approval Process
Which of the following is true in regards to where actions are added?
Choose 2 answers.
A. Object specific actions are added to the global publisher layout
B. Global actions are added to the appropriate page layouts
C. Object specific actions are added to the appropriate object page layouts
D. Global actions are added to the global publisher layout
C. Object specific actions are added to the appropriate object page layouts

D. Global actions are added to the global publisher layout
Which of the following validation rules would ensure that the currency code can only be set to USD, EUR, GBP or JPY?
Choose 1 answer.
A. INCLUDES (CurrencyIsoCode, “USD”, “EUR”, “GBP”, “JPY”)
B. CONTAINS (CurrencyIsoCode, “USD”, “EUR”, “GBP”, “JPY”)
C. (CurrencyIsoCode ! = “USD”, “EUR”, “GBP”, “JPY”)
D. CASE (CurrencyIsoCode, “USD”, 1, “EUR”, 1, “GBP”, 1, “JPY”, 1, 0) = 0
D. CASE (CurrencyIsoCode, “USD”, 1, “EUR”, 1, “GBP”, 1, “JPY”, 1, 0) = 0
The workflow field update on the Opportunity Amount field is not working. What could be the problem?
Choose 1 answer.
A. The workflow rule is not active
B. The opportunity has products assigned
C. The field update was not defined correctly
D. None of the Above
B. The opportunity has products assigned
Which of the following are true in regards to page layouts?
Choose 3 answers.
A. Page Layouts can include a visualforce page
B. Different Page Layouts can be defined for different groups of users
C. The order of related list fields can be controlled from a page layout
D. Filters can be applied to records displayed in a related list from a page layout
A. Page Layouts can include a visualforce page

B. Different Page Layouts can be defined for different groups of users

C. The order of related list fields can be controlled from a page layout
Which of the following field types can be used in a formula field?
Choose 1 answer.
A. Text Fields
B. Text Area Fields
C. Description Field
D. Encrypted Fields
E. All of the Above
A. Text Fields
Which of the following is true in regards to changing the field type of a rich text area?
A. It is not possible to change the field type of a rich text area
B. Rich text area field can be converted but only to a long text area field type
C. Rich text area fields can be converted to a text area field type but data may be truncated
D. Images in a rich text area are deleted when the field type is converted
B. Rich text area field can be converted but only to a long text area field type