What Are The Importance Of Human Skills

Decent Essays
Managers require technical, human, and conceptual skills in order to be efficient. Human skills are important for managers to have because they allow ease of communication between individuals and groups. In order for managers to keep employees organized and working efficiently, they need to be able to listen well and have their listeners understand well. Managers need to take into consideration, their employees’ personality, values, moods, and emotions.
Not everyone has the same personality. Managers need to know how to effectively communicate with each different personality, not treating every person like the rest. For example, some employees do not work well under pressure. Managers need to be patient and try to keep employees calm and collected.
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Having both leaders and followers mixed into the group will lead to efficiency rather than a group of leaders arguing about who should lead or a group of followers not knowing what to do since no one will lead them. It is the manager’s job to organize employees to maximize their efficiency. If conflict arise from a group, it is the manager’s job to mediate between the members and help them cooperate. Such as, if two group members are arguing about who should work on which part, the manager needs to come up with a fair compromise both members will agree …show more content…
A manager in a good mood, it is more likely have employees in a good mood. If a manager is in a bad mood it is more likely their employees will be in a bad mood too. Bad mood can effect decision making, cause careless behavior, and decrease creativity and motivation. For instance, a manager is in a bad mood because their spouse is anger at them. They take it out on their employees at work, putting them in a bad mood. While the employee is in a bad mood, they only think about how unreasonable the manager was being for taking it out on them. This causes the employees state of mind to be unfocused on their work, causing them to be slower and unproductive. In order to avoid this situation, managers need to control themselves from bringing negative emotions to work when they are not

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