Another trait that supports the people skills is flexibility. A strong leader doesn’t always want or need to be right, but it is particularly important in areas where people, and their challenges, are the core of your business. The Vice President of Client Services must always be open to dissenting opinions, other ideas and new initiatives as he or she encourages the team to be involved in the development and implementation of suggestions that have the potential to improve the product, the company, or the solutions offered to the client.
Additionally, the Vice President of Client Services must be supportive, showing empathy and patience to team members and co-workers. The interaction with people impacts their perception as a leader. It …show more content…
The four previously identified objectives specifically call out the areas where the successful Vice President of Client Services locates their success. Objective #1 speaks to the vision necessary for the Vice President to have and to communicate to those in their employ. The vision has the ripple effect of inspiring, motivating, and energizing, and it will be the ripple effect that will be noted as a determinant of success. Creating the vision that inspires, motivates, and energizes the Client Services team will serve to: 1) inspire those they work with (their colleagues) and work for (the clients) to create innovative solutions, 2) motivate each other to strive for the best in what they deliver, and 3) energize the team when there are challenges or opportunities for …show more content…
Confidence is a skillset that is more difficult to measure as it can be quickly perceived as arrogance. Therefore, the determinants for this objective is the identification of this individual’s behavior in very challenging situations, ones that would challenge anyone’s behavior, but certainly, someone with less confidence, integrity or accountability. It will be easy to see how an individual performs when the heat and pressure are on, but that is certainly when the diamonds are made and obvious to those looking for the successful delivery of this
Additionally, the Vice President of Client Services must be supportive, showing empathy and patience to team members and co-workers. The interaction with people impacts their perception as a leader. It …show more content…
The four previously identified objectives specifically call out the areas where the successful Vice President of Client Services locates their success. Objective #1 speaks to the vision necessary for the Vice President to have and to communicate to those in their employ. The vision has the ripple effect of inspiring, motivating, and energizing, and it will be the ripple effect that will be noted as a determinant of success. Creating the vision that inspires, motivates, and energizes the Client Services team will serve to: 1) inspire those they work with (their colleagues) and work for (the clients) to create innovative solutions, 2) motivate each other to strive for the best in what they deliver, and 3) energize the team when there are challenges or opportunities for …show more content…
Confidence is a skillset that is more difficult to measure as it can be quickly perceived as arrogance. Therefore, the determinants for this objective is the identification of this individual’s behavior in very challenging situations, ones that would challenge anyone’s behavior, but certainly, someone with less confidence, integrity or accountability. It will be easy to see how an individual performs when the heat and pressure are on, but that is certainly when the diamonds are made and obvious to those looking for the successful delivery of this