University of Southease Essay examples

1427 Words Mar 31st, 2014 6 Pages
Topic: - IT Governance at University of the Southeast Date: - 03/12/2014

Critical Facts:- · Supported by the Information Technology, University of the Southeast was among the largest growing universities in the United States (Saunders, 2013).

· The University used IT governance in lecturing capturing tools & technology to provide lecture to the students at varied places & made lectures independent to the physical classrooms (Saunders, 2013).

· In University of the Southeast, IT was administered by Information Technologies and Resources (IT&R) department which was responsible for providing IT support & services across the campus (Saunders, 2013).

· Information
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In Centralized organization structure systems relay mainly on a few crucial components (L.M.Prasad, n.d.). As was the case with the university which relied heavily on the centralized campus server for managing email accounts. If each college/office had its own autonomous server for local & independent processing which was then connected to the University server, carrying out the requested tasks would be much faster than with the one centralized server.

Conclusion:- The way centralized organization structure was followed through the university was not consistent. The user productivity, ease of use and functionality of the system was sacrificed for security and security decision in emails were weighted more heavily than user-friendliness (Saunders, 2013). The IT decision rights belonged entirely to IT&R which was unable to maintain balance between the information security & convenience of the user. The top level (IT&R) failed in leading the organizing resulting in many unsolved problems & unsatisfied faculty members.

Recommendation:- Governance structure relies heavily on the staff to support the process (How IT Governance Works, n.d.). University of the Southeast followed IT Monarchy approach for governance by selecting a Corporate IT (IT&R) responsible for making desired infrastructure, security & technology based decisions (Saunders, 2013). Minimal input was taken from the faculty members.

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