1.5. Solution / Approach
The only solution is to use an intelligent, user-friendly software available to all staff, without time-consuming effort, a simple and intuitive, very flexible and easily customizable task and time tracking tools.
1.6. Research questions
Penetrating into the topic, it brings up one core question: What is meant by the notion of “task and time tracking tools in banking area”?
Trying to answer this question right now, other questions are appeared:
1) Which tracking software is existing for banks? What tracking software tools are known in the current market?
2) What does UniCredit Bank Austria use as task and time tracking tools? Is it specifically developed with taking into account all its features or is it bought …show more content…
Is it leading to continuous improvements of its business processes? Does it help to indicate productivity?
6) Is existing approach for task and time tracking successful? What can be better?
1.7. Hypotheses
It is the main and the most important methodological research tool. With the help of hypotheses new knowledge or new insights can be produced. Based on research questions, next hypotheses are defined:
1) There is any standardized software solution for banks. Bank can be defined as an enterprise and can use absolutely same software as any other company does. OR: There is only one provider of software for all banks.
2) There is own-developed tracking system by UniCredit Group or UniCredit Bank Austria directed on satisfaction of all possible needs of bank. OR: The software is bought from third-party and is successfully used. OR: There is any software, which can track tasks or time.
3) Waterfall methodology is used for running projects, and task tracking is performed after every stage (activity or procedure). There is an average time calculated for every stage (activity or procedure) of the process. Received results are compared to the average …show more content…
3) The project management methodology of UniCredit Bank Austria, GSS department and/or UBIS is described in details; The concept of tracking tools is precisely explained; The relationship between tracking tools and project management methodologies is identified, all interconnections are described.
4) Current key performance indicators are provided; Questionnaire for employees to evaluate existing task and time tracking tools are created and data is collected and processed; Calculation of economic efficiency from tracking tools would be done; Importance of the availability of tracking systems is proved or disproved, exceptional cases are investigated; Overall satisfaction of employees of UniCredit Bank Austria (GSS or UBIS) from tracking systems is calculated.
5) Process of analyzing received data is described; The process of productivity measurement is determined.
6) Positive effect from task and time management system tools to the internal processes and productivity of employees is considered and proved; weaknesses of tracking systems are defined; Critical overview is
The only solution is to use an intelligent, user-friendly software available to all staff, without time-consuming effort, a simple and intuitive, very flexible and easily customizable task and time tracking tools.
1.6. Research questions
Penetrating into the topic, it brings up one core question: What is meant by the notion of “task and time tracking tools in banking area”?
Trying to answer this question right now, other questions are appeared:
1) Which tracking software is existing for banks? What tracking software tools are known in the current market?
2) What does UniCredit Bank Austria use as task and time tracking tools? Is it specifically developed with taking into account all its features or is it bought …show more content…
Is it leading to continuous improvements of its business processes? Does it help to indicate productivity?
6) Is existing approach for task and time tracking successful? What can be better?
1.7. Hypotheses
It is the main and the most important methodological research tool. With the help of hypotheses new knowledge or new insights can be produced. Based on research questions, next hypotheses are defined:
1) There is any standardized software solution for banks. Bank can be defined as an enterprise and can use absolutely same software as any other company does. OR: There is only one provider of software for all banks.
2) There is own-developed tracking system by UniCredit Group or UniCredit Bank Austria directed on satisfaction of all possible needs of bank. OR: The software is bought from third-party and is successfully used. OR: There is any software, which can track tasks or time.
3) Waterfall methodology is used for running projects, and task tracking is performed after every stage (activity or procedure). There is an average time calculated for every stage (activity or procedure) of the process. Received results are compared to the average …show more content…
3) The project management methodology of UniCredit Bank Austria, GSS department and/or UBIS is described in details; The concept of tracking tools is precisely explained; The relationship between tracking tools and project management methodologies is identified, all interconnections are described.
4) Current key performance indicators are provided; Questionnaire for employees to evaluate existing task and time tracking tools are created and data is collected and processed; Calculation of economic efficiency from tracking tools would be done; Importance of the availability of tracking systems is proved or disproved, exceptional cases are investigated; Overall satisfaction of employees of UniCredit Bank Austria (GSS or UBIS) from tracking systems is calculated.
5) Process of analyzing received data is described; The process of productivity measurement is determined.
6) Positive effect from task and time management system tools to the internal processes and productivity of employees is considered and proved; weaknesses of tracking systems are defined; Critical overview is