Introduction
In today’s fast-paced world of constant change and pressure for responsiveness, it is imperative that organizations implement effective and efficient process management procedures to avoid bottlenecks in the workplace. The inefficiencies brought about by a bottleneck often creates a queue and a longer overall process time, impacting organizational performance and employee stress levels. This document will focus on the major bottleneck in the Perfect Financial Review and how the Theory of Constraint can be used to identify and resolve the problem.
The Major Bottleneck
The Perfect Financial Review skill building process is a layered learning approach that involves approximately thirty-eight steps. Although the process is pretty straightforward, …show more content…
According to the Printing Industries of America (2011, p. 1), “when it comes to an instructor and experience, it is expected that a teacher is qualified as a subject-matter expert and has good teaching abilities”. A survey conducted by the Learning & Development showed that 30% of Account Managers found the Perfect Financial Review to be unfavorable. The survey also showed that a number of those Account Managers rated communication a 5 out of 10. The leading cause of poor communication in the workplace is the lack of leadership training. Managers need quality leadership training in order to effectively lead their team to success. Another cause is poor communication between Branch Managers and executive level staff. When communication is poor between the two, chances are by association the Account Manager will suffer from poor communication in their training …show more content…
Made famous by Eliyahu M. Goldratt in his book The Goal, the implications of the theory are far reaching in terms of understanding bottlenecks to a process and better managing these bottlenecks to create an efficient process flow. To minimize constraints and work more efficiently towards accomplishing training goals, management can work through these five steps to fix the bottleneck: (1) Identify the system constraint, (2) Decide how to exploit the constraint, (3) Subordinate everything else to the above decision, (4) Elevate the constraint, (5) If in the previous steps a constraint has been broken Go back to step 1, but do not allow inertia to cause a system
In today’s fast-paced world of constant change and pressure for responsiveness, it is imperative that organizations implement effective and efficient process management procedures to avoid bottlenecks in the workplace. The inefficiencies brought about by a bottleneck often creates a queue and a longer overall process time, impacting organizational performance and employee stress levels. This document will focus on the major bottleneck in the Perfect Financial Review and how the Theory of Constraint can be used to identify and resolve the problem.
The Major Bottleneck
The Perfect Financial Review skill building process is a layered learning approach that involves approximately thirty-eight steps. Although the process is pretty straightforward, …show more content…
According to the Printing Industries of America (2011, p. 1), “when it comes to an instructor and experience, it is expected that a teacher is qualified as a subject-matter expert and has good teaching abilities”. A survey conducted by the Learning & Development showed that 30% of Account Managers found the Perfect Financial Review to be unfavorable. The survey also showed that a number of those Account Managers rated communication a 5 out of 10. The leading cause of poor communication in the workplace is the lack of leadership training. Managers need quality leadership training in order to effectively lead their team to success. Another cause is poor communication between Branch Managers and executive level staff. When communication is poor between the two, chances are by association the Account Manager will suffer from poor communication in their training …show more content…
Made famous by Eliyahu M. Goldratt in his book The Goal, the implications of the theory are far reaching in terms of understanding bottlenecks to a process and better managing these bottlenecks to create an efficient process flow. To minimize constraints and work more efficiently towards accomplishing training goals, management can work through these five steps to fix the bottleneck: (1) Identify the system constraint, (2) Decide how to exploit the constraint, (3) Subordinate everything else to the above decision, (4) Elevate the constraint, (5) If in the previous steps a constraint has been broken Go back to step 1, but do not allow inertia to cause a system