The Neuroscience Of Trust Article Analysis

Paul Zak’s article, The Neuroscience of Trust, published in the Harvard Business Review talks about trust in the organizational setting and how it could be used to enhance employee engagement. According to the author, building a culture of trust causes employees to be more productive, be more energetic at work, collaborate with their peers, and work longer for the employer. The author also claims that a culture of trust is related to less stress levels and more happiness among employees. The article suggests eight management behaviors that could foster trust including: recognizing excellence; inducing “challenge stress”, allowing discretion in how employees do their work; enabling job crafting; sharing information; building relationships; facilitating whole person growth; and showing vulnerability (Zak, 2017). The whole article is quite informative on how trust could be used to promote employee engagement.
The research problem is well presented. The problem is that leaders and organizations understand that low employee engagement is …show more content…
According to the author, he spent about 10 years conducting additional experiments to examine the inhibitors and promoters of oxytocin. The author also states that he has travelled far and wide to run the experiment of oxytocin and trust and found out that the relationship between trust and oxytocin definitely exist. Besides, the article says that the researcher used the findings of the studies to develop a survey instrument for measuring trust in the organizational setting. The fact that the author has conducted extensive research and experiments about the topic makes him knowledgeable and the information presented valid and credible. In addition, the long term research conducted helped in recognizing general trends and the results helped reinforce the findings of the author’s past studies and experiments on the subject (Jackson,