Trust: A Concept Analysis
People trust every day. One provides their credit card number and signature in order to complete a purchase, provides personal identification information such as social security or date of birth over the phone when calling a bank or an insurance agency. People trust people when coworkers collect money for a birthday and hand it to a designated person to buy a gift. Trust is a building block of a healthcare system. When patient is receiving healthcare services, he or she trusts doctors and nurses with their health and life. Trust is a fragile relationship. To become trustworthy, one has to prove his or her accountability and good intentions to others. Often, it is enough to …show more content…
Sociologists and social psychologists maintain that the absence of trust would make the everyday lives that we take for granted not possible (Ammeter et al., 2004). Research on relationships between organizations has found that trust is essential for the survival of alliances and technological collaborations. Within organizations, interpersonal trust between individuals in ongoing work groups has been identified as a critical element facilitating the day-to-day functioning of these individuals. Trust involves expectancies about a target based on the perceived motives of the target, and these expectancies lead to intentions to behave in a manner consistent with them. Predictability, dependability, and faith are the key indicators of trust. Ammeter in “A social relationship conceptualization of trust and accountability in organizations” (2004) states that there are two common types of indicators of trust: indicators involving perceptions of the competence, skill, or ability of the target in terms of task performance, and indicators involving the values, ethics, moral integrity, motives, etc., or value orientation of the …show more content…
When Baier (1995) talks of relying on another’s goodwill, or depending on another’s goodwill, she means that people give over control on the basis of a belief that the other person will act decently and not exploit their vulnerability. But consequences of trust can vary: the person who trusts another person is satisfied with the results of trust, or not satisfied for many reasons. One of the reasons is that trustee does not hold good intentions and does not act decently. Therefore, another defining characteristic of trust is the possibility of
People trust every day. One provides their credit card number and signature in order to complete a purchase, provides personal identification information such as social security or date of birth over the phone when calling a bank or an insurance agency. People trust people when coworkers collect money for a birthday and hand it to a designated person to buy a gift. Trust is a building block of a healthcare system. When patient is receiving healthcare services, he or she trusts doctors and nurses with their health and life. Trust is a fragile relationship. To become trustworthy, one has to prove his or her accountability and good intentions to others. Often, it is enough to …show more content…
Sociologists and social psychologists maintain that the absence of trust would make the everyday lives that we take for granted not possible (Ammeter et al., 2004). Research on relationships between organizations has found that trust is essential for the survival of alliances and technological collaborations. Within organizations, interpersonal trust between individuals in ongoing work groups has been identified as a critical element facilitating the day-to-day functioning of these individuals. Trust involves expectancies about a target based on the perceived motives of the target, and these expectancies lead to intentions to behave in a manner consistent with them. Predictability, dependability, and faith are the key indicators of trust. Ammeter in “A social relationship conceptualization of trust and accountability in organizations” (2004) states that there are two common types of indicators of trust: indicators involving perceptions of the competence, skill, or ability of the target in terms of task performance, and indicators involving the values, ethics, moral integrity, motives, etc., or value orientation of the …show more content…
When Baier (1995) talks of relying on another’s goodwill, or depending on another’s goodwill, she means that people give over control on the basis of a belief that the other person will act decently and not exploit their vulnerability. But consequences of trust can vary: the person who trusts another person is satisfied with the results of trust, or not satisfied for many reasons. One of the reasons is that trustee does not hold good intentions and does not act decently. Therefore, another defining characteristic of trust is the possibility of