Reflective Essay On Therapeutic Communication

The purpose of the interview is to identify the effectiveness of my communication skill in acquiring accurate information and facilitating a therapeutic relationship with a client. Johnson, C., Carta, T., and Throndson, K. (2015) discussed that inconsistent documentation on patients is one of the barriers that prevents nurses from creating a quality continuity care plan that is safe; a participant stated that nurses rely on the patient’s perspective to acquire information (“Results”, para. 2). Thus, the skill to precisely interpret a patience’s statement is critical in providing a safe and satisfactory care. In addition, E. Arnold (2016) discussed the importance of therapeutic communication in developing relations that “facilit[e] interdisciplinary collaborative communication” with patients and their families (p. 75). For this interview project, I showed strength in using non-verbal communication skills to promote an amiable environment; and that I need to be mindful of my “so’s” and “um’s” because it …show more content…
Looking at the video, there is a small distance between my back and the chair as evidence that I am slightly leaned forward. My shoulders were relaxed with an open posture. My hands were touching to prevent my habit of tapping my fingers when I’m nervous. I made a conscious decision for my arms and legs to not cross which demonstrates openness. I also maintained eye contact and minimized the amount of times that I look at my notes. Before the interview, I set-up the chairs to face each and slightly facing forward so that I and the interviewee can clearly see each other but not facing head on, which can feel aggressive. There is an arm’s length distance between us so that we would not invade each other’s personal space. These are all the non-verbal cues that I demonstrated to facilitate a comfortable and non-judgmental