The Importance Of Interpersonal Conflicts In The Workplace

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Whenever there is interaction between individuals, interpersonal conflicts arise. Workplace is the most vulnerable place of such interpersonal conflicts and these are directly related to the workplace’s productivity. Conflicts are certain and their presence is not only related to decrease productivity, but they are equally responsible for the effective functionality of the organisation (Zikic et al. 2012, p. 220). Therefore it is important for leaders to recognize and constructively resolve these conflicts rather than to remove them. There are four common sources of interpersonal conflicts like personal differences, informational deficiencies, incompatible roles and environmental stress. Management of these conflicts are widely dependent upon …show more content…
2012, p. 213). Examples might be readiness to accept a raise of $3 an hour rather than $5, to admit partial settlement with a particular viewpoint and to partly accept blame for an infraction (Robbins et al. 2002, p.433). Compromising is desirable to resolve an issue temporary or because of the time constraints which demands a quick and convenient solution (Mujtaba & Prause 2015). Compromise is appropriate when the issue are complex, there are no simple solutions and both parties have strong interest in different facets of the problem (Carlopio & Andrewartha 2012, p. …show more content…
According to Holt & Devorce (2005) who conducted a number of studies on gender differences in conflict management styles have concluded that males respond in competing manner whereas female are more likely to compromise. According to Sone and Cardona women tend to be more accommodating, compromising or avoiding (Mujtaba & Prause 2015). Another study found that women prefer avoiding so that aggression and violence could be avoided (Mujtaba & Prause 2015).
Another factor to consider in conflict management is cultural differences of the participants involved. People from different cultural and ethnic backgrounds have different values and opinions about the interpersonal dispute. The adoption of a particular conflict management style is related to one’s culture. Cross cultural studies found that competing style is more favoured by individualistic culture or western culture whereas collectivistic culture or eastern culture prefer accommodating and avoiding strategies for conflict management (Mujtaba & Prause

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