The Effect of Miscommunication in an Orgnization Essay

3868 Words 16 Pages
Reasons of miscommunication leading to lesser productivity in an organization

Nguyen Nam Khanh B0902385

Abstract
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message. Communication is fruitful if and only if the receiver interprets the messages sent by the sender with same meaning. If any kind of disturbance blocks any step of communication, the message will be destroyed. Communication is more important in an organization. Cause miscommunication would lead to several problems to the organization especially, productivity. This paper would find out what reasons of
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Each different stage of the communication process could have different barriers. For example, in the first stage of the process, which the sender encodes and selects a channel to transmit the message, there are barriers such as perception, information overload or channel selection barrier. Perception is generally how each individual interprets the world around him. All generally want to receive messages, which are significant to them, any message that is against their values is not accepted. Information overloads which happen when peoples are surrounded with a pool of information and cannot control this information flow else, too much information is as bad as too little because it reduces the audience's ability to concentrate on the most important part of the message, the information is likely to be misinterpreted or forgotten or overlooked. As a result, communication is less effective. Another barrier involves while the sender selecting a channel to communicate. Using an inappropriate channel can result in missed communication.
Beside, communication barrier can also take place in other stage of communication process. Such as noise barrier in stage 2, noise interferes with message transmission which is anything distracting the receiver and causing message understanding errors.
In stage 3 of communication process, barriers such as trust and credibility, not-listening barrier and emotional, may occur.

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