Theory Z Case Study

1. The current global business environment pushes organizations/companies to adapt to changes that occur with time as quickly as they can otherwise they are at risk of being overtaken by competitors. One of the major demand that companies face from customers is quick response to their needs. Customers want the products/services to reach them as quickly as possible and for this companies need to focus on building infrastructure and technology that can cut lead times to market the product right from design to production to delivery. In other words, we can say that customers want quick response to their demands and the one which satisfies them in minimum possible time is the winner. Another major demand from customers is high/good quality products/services …show more content…
Theory X managers count on threat of punitive action in order to achieve desired output from the employees. Theory Y managers, motivate employees, considering them as the most important asset to the organization. They consider employees as responsible individuals and motivates them to do their work by rewards associated with the desired output. Theory Z aims at achieving employee compliance by providing him/her a sense of security, taking care of him/her both on and off the job. Sense of security may be like job security which will tend to make employee more loyal and responsible towards his/her work. Theory X will get work done faster but employees will not do well as far as job satisfaction is concerned, as this theory thinks of employees as robotic in performance of the job. Also this will need constant supervision as workers will tend to be easy when no one is around to supervise. Theory Y makes employees feel important part of the organization which leads to new ideas and creativity which in turn lead to improvement in processes as persons perform well in relaxed environment. It leads to fair competition due to rewards associated which results in increased productivity and completion of objectives. Not all employees are responsible and motivated and there should be some kind of fear of the consequences of not meeting the objectives, which will result in employee compliance resulting in desired output. Theory Z is pretty much same as theory Y and in this case if the …show more content…
Therefore Manager A philosophy to recruit good people in the beginning and keeping them throughout will not be so beneficial. Instead people should be recruited as and when they are required so as to keep the cost of the project within limits. Manager B philosophy of recruiting many people in the beginning to kick start the project and then releasing them when their work is done is beneficial as it tries to keep manpower cost within limits. If we look at another side there are some people who lead the projects or their teams to achieve the final objectives, so positive points can be taken from both the philosophies. Recruiting few good people at the beginning who can supervise the successful completion of the project through authority and control. The key point in this regard is that services of people are not for free and it costs a lot of money to make people work for you. So the project is divided into different phases which consists of different tasks which in turn require different kinds of expert manpower. People should be called or recruited when they are required for specific time and should be made to complete their work in specified time so as to avoid delays in the completion of the