Essay Technology Affecting Human Resources Management

2096 Words Sep 22nd, 2010 9 Pages
CRAM Exclusive
Essay Sample
Human Resources Management is an area that is constantly growing and changing to meet the new demands and challenges of a forever-evolving work force. What was once labeled "personnel" and associated with a reputation for being highly administrative and dealing solely with lots of paperwork, the field has transformed itself into the strategic entity it is today. The changes, however, haven't stopped there. While bringing both pros and cons along with it, technology has spearheaded into the

middle of document…

During one exercise, they were shown three video clips relating to customer service scenarios. After viewing all three, they would be asked to select the video clip that they felt depicted the best customer service skills (Thornsburg 76).

At the same time, in a separate room the responses of each applicant were being printed and gauged. After they were done taking the test on the computer, each applicant would receive a personal interview. Nike values the use of human-to-human interviews and sees computer-assisted interviewing as a way to make them more effective and less time intensive, not obsolete (Thornsburg 78).

* The Benefits Of Using Computer-Assisted Interviewing

Many benefits exist to using these computer-assisted interviewing technologies. Time that would have previously been spent weeding out the good applicants from the bad one can now be redirected towards increased strategic planning (LeTart 34). Turnover, as well, has been shown to decrease significantly when computer-assisted interviewing is implemented. As a result of Nike's endeavors, they managed to reduce turnover in their retail division by 21 percent in just two years (Thornsburg 78).

Aside from reducing turnover costs, the reports that these programs print out help structure the personal interview better (Thornsburg 77). By going into the interview knowing about the applicant and having some assessment of their strengths and weaknesses beforehand, the
CRAM Exclusive

Related Documents

  • Human Resource Management Management Essay

    Assignment 1: Human Resource Management Overview Manuel Johnican HAS 320 Healthcare Human Resource Management November 1, 2015 HR managers in healthcare have several roles that are rather different and difficult. The main role for Human Resource Managers is constantly evolving based on the life stage of Healthcare facilities and the business. Human Resource managers in health care play a role of an important business partner. They have a significant impact on the facility performances

    Words: 1898 - Pages: 8
  • Novartis Human Resource Management Essay examples

    Chapter 1: Introduction to Human Resource Management Multiple Choice 1. The basic functions of management include all of the following except _____. a. planning b. organizing c. motivating d. leading e. staffing (c; moderate) 2. The management process is made up of _____ basic functions. a. three b. four c. five d. eight e. ten (c; moderate) 3. Which basic function of management includes establishing

    Words: 4503 - Pages: 19
  • The Role of Human Resource Management Essay

    role of human resource management Part contents 1 Introduction to human resource management 1 2 Human resource planning and resourcing 41 3 Work and job design 74 Chapter 1 Introduction to human resource management LEARNING OUTCOMES After studying this chapter, you should be able to: identify the historical developments and their impact on HRM outline the development and functions of HRM understand the differences between HRM and personnel management evaluate

    Words: 16873 - Pages: 68
  • Human Resource Management Essay

    ASSESSMENT ITEM – 2 ESSAY HUMAN RESOURCE MANAGEMENT Is there a need for the role of HR to change during an economic downturn, and how might the HR function demonstrate a clear link between HR practices and the bottom line of the Organisation? It is worth noting that the world of work is rapidly changing. Advancement in technology coupled with globalization has resulted in a situation where change in one region results in rapid changes in locations

    Words: 3447 - Pages: 14
  • Human Resource Management Essay

    What is HR consultancy firm- A Human Resource consultant not only concentrates of compliance issues and following best practices, but will also assist in employee programs and training and development.  National PEO, for example, provides Human Resource services ranging from employee handbooks to compensation analysis. Professional Employer Organizations (PEO) has the staff and expertise to make business run more efficiently.   They have special tax rules that company needs to utilize. Their employers

    Words: 4158 - Pages: 17
  • Essay on Strategic Human Resource Management

    operate in its particular industry sector. The knowledge of the firm lies within the human capital of the firm, the consultant employees. This literature review will look firstly at current academic literature on what this knowledge is and how this knowledge can be managed within professional services firms. Secondly the paper will review relevant theories and practices associated with Strategic Human Resource Management (SHRM) and how these theories and practises can assist in managing the firms’ knowledge

    Words: 1797 - Pages: 8
  • Essay about Human Resources Management Role

    Human Resources Management in Health Care HCS341 Human Resources Management in Health Care Human resource departments oversee everything and have their hands in everything that is vitally essential to a business. The key to any successful human resource manager is the ability to employ successful human resource strategies and tactics. Human resource strategies are regarded as most important, as it refers to an organization’s use of their human resources as an approach to effectively use

    Words: 663 - Pages: 3
  • Essay about Human Resource Management

    Examination Paper of Human Resource Management IIBM Institute of Business Management Examination Paper MM.100 Human Resource Management Subject Code-B102 Section A: Objective Type & Short Questions (30 marks)      This section consists of Multiple Choice and Short Answer type questions.  Answer all the questions.  Objective Question carries 1 mark each &Short Question carries 5 marks each. Part One Multiple Choices: 1. It is a cultural attitude marked by the tendency

    Words: 1377 - Pages: 6
  • Strategic Human Resource Management Essay

    Writing Assignment #4 Strategic human resource management can be defined as the linking of human resources with strategic goals and objectives in order to improve business performance and develop organizational culture that foster innovation, flexibility and competitive advantage. In an organization SHRM means accepting and involving the HR function as a strategic partner in the formulation and implementation of the company's strategies through HR activities such as recruiting, selecting, training

    Words: 2086 - Pages: 9
  • Human Resource Management Essay

    1. Major Categories of Human Resource Management Functions Planning a. Strategic Human Resource Management – The process of developing and implementing HR policies and practices that directly support the major objectives and competitive strategy of the organization. b. Job Analysis – The process of obtaining and documenting information about the major responsibilities, duties, and tasks of each job in an organization, as well as the major types

    Words: 1033 - Pages: 5