Starbucks Organizational Behavior Essay
A company's understanding and use of organizational behavior concepts can make or break it. Just as important, if a company ignores these same concepts, it can easily spell disaster.
Starbucks intertwines and successfully uses three main organizational behavior concepts to increase the strength of the organization: organizational culture, organizational structure and motivation. The implementation of these concepts has definitely benefited the company, creating a monopoly in the United States as a coffee retailer and service company.
In the text, Organizational Behavior, Stephen P. Robbins defines organizational culture as, "a system of shared meaning held by members that …show more content…
Through my research, Starbucks seems to employ the ERG Theory, which stands for existence, relatedness, growth (Robbins, 2005). Existence is concerned with our material needs, relatedness is relationships we have with other people, and growth is about personal growth and development. Starbucks' "total pay package" (Lefevere, n.d.) consists of elements that display the adherence to this theory with: "progressive compensation package, adoption assistance plan, healthcare benefits (medical, prescription drugs, dental and vision), domestic partner benefits, retirement savings plan, referral programs and support resources for child and eldercare, stock