Southwest Airlines
Thesis Statement: Southwest Airlines have never made promises it could not keep and considering its history makes it obvious and clear that it has always been a company whose key characteristic or attribute was “trustworthiness”.
Introduction
A half a century ago, Rollin King and Herb Kelleher decided to join together and to start a different sort of airline. So, in 1967 South West Airlines was started. However, the company’s name at the time was Air Southwest and then subsequently changed to South West Airlines as it progressed. In 1971 it started operating as an interstate airline within Texas. Moreover, the expansion of the flight began in 1975, to cities all over the state of Texas, and in 1978 the company started its …show more content…
Southwest Airlines was founded in 1967 and in just two years the business was able to break even despite having lowest fares as compared to its competitors. South west airlines consider its people as its biggest assets and treat them well by providing them flexibility in the workplace, recognition and appreciation for outstanding performance as well as for length of service, involving them in group decision making, team building approach, training. Southwest airlines believe that employee should bring back home a satisfaction of working at Southwest Airlines. Ground and in flight employees are encouraged to be creative in a way they delivered announcements to customers. Some employees sang the messages and some used to speak in tones of different cartoon characters to convey messages. There has been an environment of fun for both employees and customers traveling on the …show more content…
This approach will help in getting much thoughtful insight about the issue and promotes collective decision making. This will help to instill a sense of belonging among employees and boost employee morale.
Provide support, rewards and recognition: With increased visibility, there is a need to assist employees with constant feedback to help them grow. Proper communication about succession planning and career development goals will benefit both employees and employers. Moreover, noticing the contribution of employee and offering them timely incentives will aid in boosting employee morale and helps in instilling a sense of responsibility in regard to the company or organization.
I feel These two are the best measurable information and recommendations any company can ever have and use.
Southwest Airlines upper-level managers are wanted to play an active role in resolving cross-functional or multi-functional conflicts. When conflicts emerge or occur and are not resolved by the involved parties themselves, a conflict resolution process is utilized by means of an informational meeting, or “Come to Jesus” meeting or conference, recommending that the conflicting parties were expected to bare their inner thoughts and feeling, concerning the conflict, in order to, achieve some kind of
Thesis Statement: Southwest Airlines have never made promises it could not keep and considering its history makes it obvious and clear that it has always been a company whose key characteristic or attribute was “trustworthiness”.
Introduction
A half a century ago, Rollin King and Herb Kelleher decided to join together and to start a different sort of airline. So, in 1967 South West Airlines was started. However, the company’s name at the time was Air Southwest and then subsequently changed to South West Airlines as it progressed. In 1971 it started operating as an interstate airline within Texas. Moreover, the expansion of the flight began in 1975, to cities all over the state of Texas, and in 1978 the company started its …show more content…
Southwest Airlines was founded in 1967 and in just two years the business was able to break even despite having lowest fares as compared to its competitors. South west airlines consider its people as its biggest assets and treat them well by providing them flexibility in the workplace, recognition and appreciation for outstanding performance as well as for length of service, involving them in group decision making, team building approach, training. Southwest airlines believe that employee should bring back home a satisfaction of working at Southwest Airlines. Ground and in flight employees are encouraged to be creative in a way they delivered announcements to customers. Some employees sang the messages and some used to speak in tones of different cartoon characters to convey messages. There has been an environment of fun for both employees and customers traveling on the …show more content…
This approach will help in getting much thoughtful insight about the issue and promotes collective decision making. This will help to instill a sense of belonging among employees and boost employee morale.
Provide support, rewards and recognition: With increased visibility, there is a need to assist employees with constant feedback to help them grow. Proper communication about succession planning and career development goals will benefit both employees and employers. Moreover, noticing the contribution of employee and offering them timely incentives will aid in boosting employee morale and helps in instilling a sense of responsibility in regard to the company or organization.
I feel These two are the best measurable information and recommendations any company can ever have and use.
Southwest Airlines upper-level managers are wanted to play an active role in resolving cross-functional or multi-functional conflicts. When conflicts emerge or occur and are not resolved by the involved parties themselves, a conflict resolution process is utilized by means of an informational meeting, or “Come to Jesus” meeting or conference, recommending that the conflicting parties were expected to bare their inner thoughts and feeling, concerning the conflict, in order to, achieve some kind of