The Importance Of Consultation In Health Care

Decent Essays
On the 8th December I visited Royal Berkshire hospital to undertake a consultation with a real patient about a drug they had recently been started on; carbocisteine a mucolytic [1], to see if the consultation framework I follow during sessions at university is applicable to real life.
Using the medicine-related consultation framework (2mona lec) which is derived from the Calgary-Cambridge model(2/3 booklet) meant I would be able to follow a logical order and build up rapport between the patient and I. However, counselling a real patient also meant that I would need to tailor the session to meet the patient needs.
From further reading and lectures, I understood that the best approach was a mutualistic one which involves both the patient and pharmacist in decision making. Past medical models such as the bio-medical (4) have proved to be the wrong way to view a patient as a singular problem or disease.
The transition to bio-psycho-social model of health care underpin the importance of involving the patient in the consultation (3) and provides a holistic treatment which not only deals with
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Although my visit was to undertake a consultation with a patient about Carbocistenine, I took a patient centred approach to the consultation which meant the consultation did not go as planned but the main aim to fulfil what the patient needs by focusing on the patient and their concerns was achieved.
After introductions, my first point was that I mispronounced the drug name by one letter and with this I received a puzzled look from my patient, which I then realised my mistake and quickly apologised and corrected myself. This highlighted a very important point that with a slip of the tongue it can imply a completely different drug and thus could be a problem for patients who are not exactly aware of drugs they are

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