Scenario:
You are a nurse manager of a medical-surgical unit. You have been informed by one of your staff that another employee has been emailing and Facebooking with a currently hospitalized patient. You talked to the patient. The patient showed you “pictures” the other staff member has sent to them.
What would you do first?
Since breaches of patient privacy and confidentially are serious, I would first reach out to legal or corporate compliance regarding such breaches. Legal or corporate compliance would be able to offer guidelines in how to appropriately handle such situations, especially since this could easily turn into a legal matter.
What policy/policies would you use?
First of …show more content…
According to Balestra ( 2016), professionals must be aware of the potential negative consequences of social media and one must protect themselves as well as their license if when using social media. As stated in the Code of Ethics for Nurses, "the need for health care does not justify unwanted, unnecessary, or unwarranted intrusion into a person's life" and all healthcare professional must commit to uphold confidentiality of all patient data ( ANA, 2015, p. 9). Most postings may not start out with intentions of malign, but unfortunately, when patient confidentially and privacy is violated such postings can swiftly turn into grave situations (Spector & Kappel, 2012). Since the inception of social media, many nursing associations have created social media tips that can minimize risks.
References:
American Nurses Association (ANA). (2015). Code of Ethics for Nurses with interpretative statements. American Nurses Association. Silver Spring, MD
Balestra, M. (2016). Perils of social media for healthcare professionals . Retrieved October 24, 2016 from: http://www.nso.com/risk-education/individuals/articles/Pages/Perils-of-Social-Media-for-Healthcare-Professionals.aspx
Spector, N. and Kappel, D. (2012). Guidelines for using electronic and social media: The Regulatory Perspective. OJIN: The Online Journal of Issues in Nursing, 17(3), Manuscript 1, doi: