Role Based Communication In Nursing

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Reflective Assignment
Being able to communicate effectively is a core skill that any nurse should carry with them throughout their career. According to Booth et al (1999) communication is essential to the delivery of personal centred care. Lubbers and Roy (1990) express the evidence in which backs up the need for effective communication throughout ones treatment in which results in a much better coping method and a greater level of compliance. Attree (2001) highlights the relationship between the nurse and client will be determined on the basis of the level of communication skill used thus being able to adhere to the needs of the patient to a much higher quality of focused care.
Failure to communicate with patients effectively has detrimental
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These then break down into six smaller categories in order to describe how one intervenes when communicating during practice. In accordance with John Herons model ‘authroritave’ is used to describe a person who is ‘helping’ by feeding information and suggests what the patient should do. ‘Facilitative’ is when the ‘helper’ draws a solution from the patient therefore encouraging them to develop their own decisions. Using this model in order to conclude the way one communicates in the two different ‘help’ settings can assess and improve personal practice. The model can be used in concordance to plan an intervention and focus on the nurses interpersonal communication techniques. The model can also be used in order to develop therapeutic relationships between nurse and client. A. Yurekli argues this model carries misconceptions, the way in which the model is used to analyse performance is still yet to be evaluated and needs investigation in order to defy its perspective as an analytic tool however all six categories are indeed a worthy influence to use as a supervision. (VICKI HINES-MARTIN et al, …show more content…
Communication comes upon different challenges with every interaction between the health care professional and client. Teal and Street (2009) highlight the power in which effective communication has upon the influence of culture and communication practice, Gordon et al (2006) found that cancer patients had lower levels of participation when asked to discuss their cancer in the ethnic minority. Therefore this shows the importance of realising how different cultural backgrounds may react to the health related discussion they may need to have. For example some cultures believe that if symptoms are not showing then the problem has been cured, therefore a diabetes sufferer may have their sugar levels under control and will believe there is no need to continue a controlled diet or take their medication so therefore the practitioner will need to bring this into conversation with empathy and respect. Becoming ‘culturally competent’ results in awareness of one’s own cultural beliefs and becoming able to adapt the nature of the conversation in order to discuss with the patient their preferences without stereotyping (Teal and Street, 2008). According to Lewis (2000) when one fails to respect another culture it therefore ends in prejudice and stereotyping. This is called ethnocentrism which is the belief of one’s

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