Roaring Dragon Hotel Essay

The Roaring Dragon Hotel was a three star hotel in the south-west of China. It was a famous enterprise which was owned by the state and 40 years of history. Roaring Dragon Hotel had a good reputation but started fading as there was a change in management to Hotel International. This organization had a good reputation and suitable enough to buyout the management of the Roaring Dragon Hotel. After the takeover, Hotel International took steps and changed the policies both internally and externally to meet the international standards. However, they failed to improve it and as a result they faced a great loss. The main reason behind this was the conflict between the employees and the management. The organization that took over the Roaring Dragon Hotel failed to understand the culture and also failed to develop their employees trust and bonding. In today’s age of globalization, leaders needs to adapt themselves to cultural intelligence to develop perspectives and achieve effective leadership. This knowledge also helps to function across other cultures. Leaders need to understand the behavior …show more content…
Some of the major problems included, Roaring Dragon Hotel employees did not want to work under the Hotel International’s management. Cancelling their agreements with Nu Fu travelling agency, loss of guanxi connections and industry contacts, laying off young employees, increase in employee workload without any payment, uncertainty of job and lack of motivation, old employees found it difficult to work with non-mandarin talking managers were few of the other problems. The other reason was that Hotel International did not get support from employees when they wanted to remove Mr. Wen. They failed to understand the culture of Chinese and started making improvements to meet the international standards without any considerations from the older