Process Summary: Improving Communication Skills

Improved Essays
According to the businessman, motivational speaker, and business consultant Brian Tracy (Brian Tracy, 2016), “Communication is a skill that you can learn. If you’re willing to work at it, you can rapidly improve the quality of every part of your life” (Brian Tracy quotes, 2016). Over the last month, I have been taking steps to improve my communication skills. First I decided to practice giving driving directions to people. The next thing I did was to use communication skills to convey my thoughts and feelings to doctors and nurses. Eventually, I took the skills that I had learned and applied it to improving my communication skills within my workplace. My cousin is a new driver and my mother has no sense of direction. So in order to improve …show more content…
Giving driving directions was the most successful activity. Talking to doctors and nurses was the most difficult task. I feel like I have done a good job not being so wordy when explaining things. However, I have not been as successful in removing emotions from the situation. When I continue to work on and improve this skill, controlling my emotions will be the first thing I work on. Maybe other influences may become apparent in time as well. Working on improving my communication skills was definitely a worthwhile experience. Being an effective communicator is very important not only at work but also outside of work. Just like Brian Tracy said, improving my communication skills will improve all aspects of my …show more content…
I learned that I can clearly and effectively communicate if I take the time to explain, however, I need to think through what I want to say before I say it. This will help me become more concise when communicating.

Activity: As power of attorney, I had to clearly and effectively communicate my wishes to the team of nurses and doctors who cared for my father.
What went well? At first, this did not go so well. My results were poor, but I did not give up. I continued to reassess my communication technique until I clearly got my point across. In the beginning, it was very wordy and took a while to explain my thoughts. By the end, I was not only able to communicate clearly and effectively but I was also able to be concise.
What can I improve? Emotions played a role in the ineffective communication in the beginning. Therefore, I need to improve on keeping my emotions to a minimum when trying to communicate thoughts and feelings.
What did I learn? I learned that emotions affect my ability to communicate. I also learned that with repetition and practice, I can improve my communication techniques and ultimately my ability to communicate clearly and

Related Documents

  • Decent Essays

    Ol3050 Unit 1

    • 414 Words
    • 2 Pages

    I am a Law Enforcement Officer and this is one skill that can be advantageous especially when in court. Moving forward I hope to improve my communication skills through our coursework and with the help of our facilitators. Like you I struggled in my early years of school especially when it came to public speaking. I have always been very shy and lacked confidence in my communication skills. Due to this fact I found it difficult at times to participate in class.…

    • 414 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    I have to frequently communicate with doctors, staff, and patients. Furthermore, my volunteer experience at the Suffolk County marathon required lots of communication with the runners by giving them updates on the race as well as directions. Through these experiences, I have gained the…

    • 142 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Communication is one of the areas that I feel like I need to develop more. I am a shy, timid person and talking is not my favorite thing. I often tend to stutter when I get nervous which it is not good and unprofessional when…

    • 906 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    My communication skills have also improved through the years of being in a profession where one deals with the public and higher management on a daily…

    • 73 Words
    • 1 Pages
    Improved Essays
  • Superior Essays

    “Communication with others” sounds so simple. Unfortunately, too often when we try to communicate we get lost in translation. We say one thing, but our interlocutor hears something else what can cause misunderstandings, and conflicts. Whether we are trying to improve communication with our close people, we can improve the communication skills that enable us to effectively connect with others, understand better and listen carefully.…

    • 1124 Words
    • 4 Pages
    Superior Essays
  • Decent Essays

    As a nurse, therapeutic communication skills may be our greatest tool. In which I need to become fluent in because I will have the opportunity to care for patients from all backgrounds. This is a skill I have used when engaging in conversation with many patients. I was able to build relationships based on care and trust. At all times I remained professional weather it was performing assessment or conducting extensive interviews.…

    • 266 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Tony Robbins, a motivational speaker, expresses, “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others” (Robbins). Many employers require strong communication skills in the workplace. People that are able to communicate are able to form higher quality relationships with friends and family. Communication has and always will be a necessity in life, even though the amount of face to face social interaction is…

    • 642 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Msu's Nursing

    • 992 Words
    • 4 Pages

    I believe this has helped me become a more personable person who is easy to talk to. I spend the entire day being excited for the new ideas and stories that young people tell me. Patients need to feel as though they can talk to their nurses and express concerns that matter. While volunteering in the ER I was able to put my communication skills to test in a level 1 trauma center. I communicated with the nurses and doctors on staff to ensure any comfort measures I gave a patient wouldn’t interfere with their care, while communicating to the patients to decipher their needs and to relax them while they are enduring a crisis.…

    • 992 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The first few weeks of the semester really made me realize how terrible of a communicator, I am; in a communication class perspective. Throughout my week, I would write in my Interpersonal Communication Journal about all of the different types of conversations I came across. Not one conversation was the same. They were all about different topics. Each journal entry I would write, however, had all different aspects to them.…

    • 1063 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    I helped the collaborative team in appointment setting, writing clinical notes; writing the appointment letter and calling and referring to different services. I have communicated effectively with the GP clinics, Girl and Women health series, Clients. For the non speaking client, I have used the Telephone interpreter service and interpret impersonally to deal with a client. This practice helped to be more confident in the both oral and written communication skills which I will apply in other setting in…

    • 1036 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Communication is what connects us to the other people in the world. Someone that has decent communication skills is likely to have positive relationships; whereas if an individual is a poor communicator, at that point when the person tends to feel misunderstood, isolated, also has trouble forming strong connections with people that surround them (Cordner, 2016). Some steps in an excellent communication are to become present and to listen to the other person and thinking about how the other person will perceive the exposition, body language, to engaging in the conversation, also proactive active, constructive communication. Therefore, if we desire a strong, healthy connection, we must engage with the individual or individuals that a person…

    • 470 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Opening myself to feelings and the feelings of others requires ongoing practice. To use the knowledge acquired during this course one needs to identify and understand the barriers to effective communication. These barriers maybe physical, and or psychological obstacles that interfere with the planning, organization, transmission and understanding of a message. In my case I have identified my obstacles as been impatience, not listening and most importantly not been able to express myself in an effective way. I have come to learn that the natural result of such obstacles or interfering factors leads to the misunderstanding of messages.…

    • 1010 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Communication is important as it can help you understand what another person is expressing about their needs and concerns. It includes the ability to develop a relationship with other professionals or patients. Communication is vital in a clinical setting as it increases professionalism, eliminates possibilities for misconduct and enables the service users to receive the best possible care. I chose to reflect on my communication, as before I started this module I thought my communication skills were fine. But learning more about the different types of communications there are and how to use them in a practical situation, made me realise that there is a lot more to this skill and how much I need to develop to ensure that they are…

    • 1287 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Professional Development Plan Reflecting the materials from previous weeks in regards to building my own professional development pland (PDP), this analysis will analyze personal goals and strategies. In my scholastic journey, I have apperceived both strengths and weaknesses in which I have set to invigorate every semester. I decided to attend the Doctorate program with the understanding that I would have to work harder in reinforcing my impuissances especially the ones concerning the inditement skills. Supplementally, my intrest in the ability to communicate efficiently was engendered from an anterior employer.…

    • 1085 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Another instance in which I utilize my communication skills occurs whenever I am having a problem with someone, which isn’t very often. Instead of ignoring them, I communicate my issue with them in an effort to resolve the problem and move forward. No matter how frustrated someone makes me, I rarely intentionally avoid them because I believe that if I can effectively communicate the perspective I hold on a complication with someone else, I can resolve the problem or, at worse, agree to disagree. Communication remains a significantly important strength to possess owing to its repeated use throughout one’s…

    • 1163 Words
    • 5 Pages
    Improved Essays