Quality Of Care, Effective, Timely, And Efficient Health Services

1745 Words Apr 17th, 2016 null Page
According to the Institute of Medicine (IOM), “Quality of care encompasses the principles of safe, effective, patient-centered, equitable, timely, and efficient health services” (as cited in Zhu et al., 2012, para.11). In order for a hospital to provide quality care, nurse staffing levels must be evaluated to ensure proper patient-to-nurse ratios and that there is an appropriate balance of staff in terms of experience and education (Chau et al., 2015). “The level of nurse staffing is commonly measured by the nurse-to-patient ratio, the number of nursing hours per patient day, or the composition or skill mix of nurses of different grades, educational preparation or years of experience” (Chau et al., 2015, para. 6). Some hospitals are attempting to reduce costs by staffing less registered nurses (RNs), leaving their nurses with too great a patient load to provide safe care (Hairr, Salisbury, Johannsson, & Redfern-Vance, 2014). Due to a current nursing shortage, many healthcare organizations are hiring new inexperienced graduates with associate’s degrees and many of these new graduates are outnumbering the more experienced bachelor’s (BSN) prepared nurses (Jewell, 2013). According to the American Nurses Association (ANA), “The following nurse characteristics should be taken into account when determining staffing: experience with the population being served, level of experience (novice to expert), competency with technology and clinical interventions, and organizational…

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