Qi Plan Part 1 Essay

1241 Words Jan 21st, 2016 5 Pages
QI Plan Part I
Nia Coerbell
HCS 588
January 27, 2015
Professor Horton

According to a recent survey, the quality of service of Davis Health Care needs improvement. Research suggests that patient safety measures like hourly rounding by nursing personnel positively impacts patient fall rates, call light usage and overall patient satisfaction (Olrich et al., 2012, p. 25). Patients are likely to recover and thrive in an environment where they know that they are being acknowledged, monitored and their concerns are being addressed. Health care facilities that have instituted hourly rounding, where nursing staff (e.g. registered nurses, licensed practical/vocational nurses and nurse aides) check in on the patients and inquire of the needs
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At times, cause and effect can be difficult to simplify in this diagram, however, if everyone agrees on the improvement goal of focus, then cause and effect can be discussed in further detail. If the change in practice affects the standard of care in an entire facility, performing a pilot demonstration on one or two units this allows practitioners to influence adaptation of the change to fit one’s practice needs (Rosswurm & Larrabee, 1999, p. 321). Once the pilot successful, then we can proceed to the last step the change model. In the final step of change implementation, we integrate and maintain hourly rounds as a standard protocol throughout the healthcare facility.
As healthcare teams at Davis Health Care carry out discussions related to hourly rounds during treatment rounds and staff meetings and nursing staff become accustomed to incorporating hourly rounds during each shift, will need to re-evaluate the level how patients feel regarding their experience at our organization. We need to re-issue surveys to our patients because they serve as feedback regarding our quality of service. We need to provide surveys that are brief in nature, including priority questions that reflect our objective (Spath, 149). Quantitative surveys allow patients to rank the answers to questions according to a Likert or numerical-rating scale, however, they do not allow for patients to elaborate on their experience. Nevertheless with a

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