The first public housing building/complex was built in the year of 1935 on Lower East Side of Manhattan and offered one hundred and twenty-two apartments; where rent was $5-$7 per month. "Public housing was not originally built to house the ‘poorest of the poor,’ but was intended for select segments of the working class ". Bauman, (1987). During that time middle- class families, those aiming for a better life were residing in the building, working hard in order to move and get their own apartments or houses. Starting from the middle of the 1960s until today most of the people residing in public housing also known as projects are poor people, those getting welfare, or are drug or alcohol addicts etc. It is easy to conclude that public housing towers are known for their affordability as well as: crime, drugs, gangs, and little access to education for youth. But nobody wants to think why those problems arise in the projects, maybe because of the bad and low maintenance of those buildings? Different studies show that the neighborhood/apartment/house you live at, affect your personality and the quality of life. People living in the projects do not have a quality life, because their apartments are not being properly maintained. According to Jeffrey D. Klein (2016), “Low-income residents languish in …show more content…
NYCHA tries to follow all of the regulations, but at the minimum standards. Here our focus is on repairs and maintenance. The chart below which was retrieved from NYCHA’s website shows a number of open work orders from March 2015 through March 2016, there is no significant decrease of open work orders. According to NYCHA KPI report (2016). “As of March 31, 2016, there were 140,775 open work orders. The backlog was lower than the previous month and lower than the peak of almost 145,000 in November 2015.In the past 12 months, we created 2.78 million work orders or 231,380 per month; 53,104 per week; 7,586 per day. NYCHA closed 2.44 million work orders or 203,548 per month; 46,716 per week; 6,674 per day.” In the Public Housing Law § 37, it is stated that housing authorities should make repairs and maintain projects as well as and be responsible for improvement of living conditions. NYCHA tries to take care of tenants as much as they can and as fast as they can. Even though they promise to address complaints within fifteen (15) days and emergency orders within seven (7), thousands and thousands of tenants do not receive any services and feedbacks for months and even