Performance Appraisal Essays

9556 Words Apr 3rd, 2013 39 Pages
1.1Introduction to Training and Development
Definition of Training:
Training is a systematic development of knowledge, skills and attitudes required by an individual to perform adequately a given task or job. Training refers to efforts that help enhance employee skills for carrying out the present job. According to Edwin B Flippo, training is the act of increasing knowledge and skills of an employee for doing a particular job.

Needs for training: • To improve the current job performance of employees • To familiarize employees with the policies and procedures of the organization. • To enhance the creativity, adaptability and versatility of the employees and to facilitate learning at the work place • To prepare
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Participants receive a step-by-step plan for guiding each employee toward success.
This workshop includes elements of Frank Whyte's nationally respected Team Building Workshops expanding upon that foundation to help leaders: • Recognize each employee's personality preferences and supervisory needs. • Align their leadership style with those of their bosses, colleagues, and subordinates. • Develop competent and committed employees by mentoring and guiding their employees toward success. • Schedule their management responsibilities to ensure that nothing is left to chance, and • Use practiced real-world scenarios to resolve challenges and remove barriers.

1.2 Training programs at IDBI Fortis Life Insurance Co. Ltd.

Training program for sales managers: • The training program duration is 15 – 20 days. • They are trained for a thorough understanding of the products. • Trained to motivate and encourage advisors.

Training program for Advisors: • The training program duration is 15 – 20 days. • They are trained for a thorough understanding of the products. • Trained to convince people. • Trained for handling objection from customers.

Training program for operations executives: • They are trained on handling customer database files. • Trained to take care of the customer files. • Well trained in product information and

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