Nursing Communication Case Study

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Communication (how was health information relayed to this client base?
Communication was based upon the patient’s developmental level. For the younger children, the nurse would describe what she was doing before assessing and treating the patient. This helped relieve fear and anxiety related to course of treatment. For extra young children, especially a three year old, the nurse was able to communicate based upon demonstrating on the child’s mom. This was done so the child could see what the nurse was going to do and that if the mom let the nurse do it so would the child. With this being said, it is important to remember that not all communication is verbal. Sometime demonstrating is enough communication needed to alleviate fears, anxiety,
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How did staff interact with clients?) The staff interacted with the patient’s in a professional yet caring way. The nurse took into consideration the economic status, developmental level, and ethnicity to provide comprehensive and effective patient care. For example, on patient seen on this particular day was of extreme age and suffered from multiple debilitating diseases that were a contributing factor to the wound that was sustained. Knowing that this patient was took more time to get around and had difficulty walking; the nurse took it upon herself to find this patient an examination room that was close to entrance. For another patient, the nurse provided water to the patient’s family as it was obvious that the mother of the child was experiencing some anxiety and needed attention from the nurse before any treatment could be done. Before allowing a student to enter the room, the nurse took into consideration the patient’s feelings by asking if it were okay for a student to enter. To me, this was a very professional quality of the staff as I have been around some nurses who neglect to ask such a simple question to their …show more content…
Share your thoughts and feelings on the client and or your experience.)

Best practices implemented included:
• Preventing spread of infection by using proper hand hygiene with entering and exiting a patient’s room and after providing various treatments.
• Identifying patient’s correctly by asking the patient’s name and date of birth
• Following HIPPA guidelines by asking it were okay for loved ones to stay in the room during the assessment and treatment process.
• Using medications safely by doing three checks before applying the medication to the patients injury.
• Customizing patient discharge teaching based upon developmental and educational status.

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