Total quality management tools are those objects even resources put in place for individuals to help them complete a job or task. Total quality management tools could come in the form of chart for the collection and display of specific kinds of data. Through the collection and display facility, the data becomes useful information that can be used to solve problems, enhance decision making, keep track of work being done, and even predict future performance and problems (Goetsch & Davis, 2013). Total quality management using the The Pareto chart could be effectively utilized in a hospital setting by helping to organize priorities within the facility. This chart could be helpful to the staff who need to prioritize issues based on importance.. According to Goetsch & Davis (2013), resources (time, energy, and money) need to be applied where
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Pareto charts can assist staff on what patient needs are and what areas have the biggest concern based on the total quality management standards and guidelines. Patient dissatisfaction and complaints need to be measured in order to make an attempt to correct and make changes to what patients consider to be problem areas, this will in turn help to the hospital improve total quality care. In order to monitor the behaviour of the healthcare system and patients, statistical control charts are known to be very effective tools. They can signal problems with assignable causes and provide the opportunity to take preventive actions for avoiding the dissemination of problem (Rasouli & Zarei, 2016). The positive side of using Pareto charts is the side by side comparison that is an easy visual aid that quickly shows the areas that need to be addressed. One issue with the Pareto chart is timing and change, although a particular problem might be insignificant at one point in time, it might not stay that way (Goetsch & Davis,
Pareto charts can assist staff on what patient needs are and what areas have the biggest concern based on the total quality management standards and guidelines. Patient dissatisfaction and complaints need to be measured in order to make an attempt to correct and make changes to what patients consider to be problem areas, this will in turn help to the hospital improve total quality care. In order to monitor the behaviour of the healthcare system and patients, statistical control charts are known to be very effective tools. They can signal problems with assignable causes and provide the opportunity to take preventive actions for avoiding the dissemination of problem (Rasouli & Zarei, 2016). The positive side of using Pareto charts is the side by side comparison that is an easy visual aid that quickly shows the areas that need to be addressed. One issue with the Pareto chart is timing and change, although a particular problem might be insignificant at one point in time, it might not stay that way (Goetsch & Davis,