Mis 535 Final Exam Essays

620 Words Dec 23rd, 2014 3 Pages
MIS 535 Final Exam -

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1. (TCO A) Which of the following decisions require knowledge based on collaboration and interaction? (Points : 4) How long will it take to manufacture this product? Should we work with outside vendors on new products and services? In which geographical locations are our products garnering the most sales? Which product design is the most efficient for the user in terms of energy use? 2. (TCO B) Which of the following businesses use
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(TCO G) A salesperson clicks repeatedly on the online ads of a competitor in order to drive the competitor's advertising costs up. This is an example of (Points : 4) phishing. pharming. spoofing. click fraud.

1. (TCO A) You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy? The information system would enable me to get a better understanding of the customers’ needs and preferences at Ford Company. An information system can also help me process a customer’s orders faster, as the database would contain information on due dates, the list of parts, and the technical problems that can occur.In addition, I can integrate the information system into a website where customers would be able to communicate with other car owners and with the company’s support personnel and where they can customize the cars they want to order. I can also create an automated e-mail service that sends car owners reminders about having their car periodically checked. In addition, I can use the information system to track customer preferences within specific localities to ensure that the company is able to provide customers in those localities with what they need and want.
(Laudon 14)
Laudon, Ken Laudon and Jane. Management Information Systems, 12/e for DeVry University, 12th Edition. Pearson Learning Solutions. .

1. (TCO A) You have

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