Maslow's Five Stages Of Motivation In The Workplace

1961 Words 8 Pages
Motivation is what energises, maintains and controls behaviour. Motivation plays an important role in the workplace. Motivation can be difficult to measure as different factors motivate different people. As a rule, having highly motivated employees usually means higher productivity for a business. Highly motivated employees tend to add higher value and lead to substantial levels of achievement for a business.
Maslow’s Hierarchy of Needs was developed by a man called Abraham Maslow who was an American psychologist. Maslow developed this theory as he wanted to understand what it is that motivates people. The specific needs are arranged in a hierarchy. As shown in the diagram below, there are self-actualisation needs which are at the top level
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Groups may satisfy some of the following social needs; security and protection, affiliation, task accomplishment, esteem and identity.
Tuckman’s Five-Stage Model of Group Development is as follows; forming - storming - norming - performing - adjourning. Forming is the first stage which can last for a long duration of time as there is an unclear purpose and members are only getting to know each other. Members of the group are unclear of what their roles are and there is a lack of guidance and direction. Storming is the second stage. In this stage there is often conflict between group members. There may be power struggles as members of the group may challenge the leader. This is the stage where many teams fail. Norming is the third stage. In this stage members start to agree with each other. Roles and responsibilities are very clear. Members know each other a bit better. Members may socialise together or they may ask each other for help. Performing is the fourth stage. In this stage there is a clear vision and purpose. Members are focused on achieving the goal set out. The leader of the group delegates most of the work to the other members and then this allows the leader to concentrate on developing team members. Adjourning is the fifth stage. In this stage the task is completed. Members feel good about accomplishing the goal. Members of the group receive recognition for all
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It states that the turnover rate for employees was 65% and for managers 25% a year. Over the years Starbuck’s has continuously ranked high in being one of the best companies to work for. The main reason for this may be due to some of the group properties that impact on Starbuck’s.

Some of the group properties that impact on the Starbuck’s team are size, roles and status. Size impacts on Starbuck’s team as the number of employees are usually from three to six. By having small sized staff, this enables the staff to get to know each other better. Due to the small number of staff, job satisfaction is higher as the staff can receive more personal attention and they have more opportunities to

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