Maslow’s Hierarchy of Needs was developed by a man called Abraham Maslow who was an American psychologist. Maslow developed this theory as he wanted to understand what it is that motivates people. The specific needs are arranged in a hierarchy. As shown in the diagram below, there are self-actualisation needs which are at the top level …show more content…
Managers can arrange for a structured work setting that has employees physically closer to one another which would enable employees to interact more frequently with each other or managers can have a structured work setting that has employees working further apart which would mean a reduction in informal contact for the employees.
Starbuck’s can be seen as a formal team as in the case study it states that the number of employees is from three to six which is a small size team and enables the employees to get to know each other better. Starbuck’s wants every employee to help in making and developing plans, then to work together as a team to achieve the goals set out. This shows that Starbuck’s encourages and facilitates a physically closer relationship between its employees.
A group must consist of two or more people who interact with each other, who share certain common beliefs and view themselves as being members of a …show more content…
This shows that the employees of Starbuck’s are task orientated and are counted on to get the job done. Starbuck’s employees are regulars – all the employees are in, they accept group values and they are accepted by the group. Employees work alongside the managers in the front line. All employees are referred to as ‘partners’. Starbuck’s employees are locals - the employees are firmly rooted in the organisation. In this case study it states that the employees are Starbuck’s most important asset. All employees of Starbuck’s have the right to participate in the process of revising company