2. What is the text definition of management? Management can be defined as the employment of human, physical, and financial resources to achieve organizational goals. The people who conduct this process are known as managers. Managing differs from the work of individual contributors because results are achieved through coordinating the work of others. Managers are accountable for the work of their particular reports. An effective leader will use both leadership and management techniques. …show more content…
List and briefly discuss 10 of the 15 leadership and management foci from the text. 1. Change and Stability are both core elements of management. The core element of leadership is using social processes in development and change. 2. Leaders focus on leading people through inspiration, while managers focus on managing systems and structure. 3. Leaders have long-term horizons mostly in the form of projects and strategies. Managers have more short-term oriented horizons in the form of tasks. 4. Leaders facilitate vision and mission, while managers facilitate goals and objectives. 5. Leaders facilitate decisions and managers make decisions. 6. Leaders have passion and inspire trust. Meanwhile, managers rely on control. 7. Leaders focus on achievement, while managers focus on results. 8. Leaders think and originate, meanwhile managers initiate and act. 9. Leaders do the right things by challenging what exists. Managers do things right by maintaining status the quo. 10. Leaders are flexible and are not afraid to use judgment. Managers are less flexible and follow the rules and set ways of doing things. (p.134- …show more content…
Briefly discuss the role of staff managers. : Staff managers are responsible for non-operational support activities. Depending on the complexity of the organization, staff managers may fit the definition of a line or functional manager. (p.137)
17. Briefly discuss the role of general manager. The general manager is responsible for all activities that make up an overall profit center, such as a property or strategic business unit (SBU). (p.137)
18. How does the text explain the occurrence of a problem? A problem occurs when performance is not meeting, or will not meet, objectives. This type of issue is not most often a negative deviation from a standard or plan. Although the same type of situation can occur when the deviation is positive, it is not often recognized as a true problem. (p.127)
19. What is problem solving? Problem solving is the managerial process of identifying possible courses of action that will alleviate an identified problem. There are various methods involved in problem solving. However, most methods begin with careful analysis of the issue. (p.137)
20. What is the relationship of decision-making to problem solving? While problem solving is identifying alternative courses of action representing viable solutions, decision-making consists of evaluating, narrowing, and selecting alternative solutions.