Lynda's Strategies

Perhaps the key strategy to assist Lynda to expand her own self-awareness of the causes and impact of her behaviours will be to discuss with Lynda the complaints already received about her attitude, to also provide Lynda with feedback from her other team members and any others who her behaviours impact. Perhaps a 360 degrees-type performance review system could be implemented whereby team members share what they perceive to be each other’s strengths and weaknesses in terms of working together productively. Following this process another strategy might then be to work together as a project team to agree a project team behavioural charter or contract that includes such provisions as: “We will: • Be open and honest with each other.
• Decide as a …show more content…
It’s a concept that has been enthusiastically embraced by the education profession in particular and is claimed to be as important as an individual’s technical ability for business success. People with high EI are claimed to be self-aware, in control of their emotions, motivated, empathetic, good listeners, and easy to talk with. Thus, Lynda’s EI appears to be rather lacking, but fortunately it can be developed, and as the manager I have assumed the challenge to plan and administer the coaching cure:

(a) The EI Plan. My coaching plan to raise Lynda’s EI level is based on the well-proven “SMEAC” formula, where S is the current situation, M is the mission or goal to be realised, E is the execution part of the plan that explains how the mission will be accomplished, A concerns any administrative and logistic matters needed to implement the plan, and C is about control arrangements necessary to ensure a successful plan that are not needed in this plan given (Waterhouse, & Hockersmith, n.d.). The coaching sessions will be undertaken and controlled by myself.

COACHING