With the rise of social media, many other problems started to arise as well, including legal aspects to a fairly new communication tool. Employers feel they have the right to monitor employees’ activities on social media to prevent them from sharing confidential information and maintain an ethical behavior. This so-called invasion of privacy can start in the hiring process when Facebook accounts are checked. It is very common for managers to have their employees on multiple social media platforms. Employees, on the other hand, might feel their individual rights are being violated. We will be evaluating a specific incident that caused an employee to he fired over a Facebook post and the implications of monitoring employees’ social media accounts.
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Johnson posted her comment about the customers after they occupied a table for 3 hours, forcing Johnson to stay after her shift (Frazier, E Paragraph 1) and left a five-dollar tip. Her post was “Thanks for eating at BRIXX, you cheap piece of **** camper” (Sypher, B. D. P. 210). According to the company, the post violated a company policy. It is very usual for organizations to have clauses on their employment contract that forbids workers from making negative statements about the organization on social media. However, BRIXX policy specifically forbids not only negative comments about the organization but it also forbids negative comments about customers on social media. This policy led to Johnson’s …show more content…
Some people argue that companies can establish rules for their employees, if you do not agree with them and want to follow them you need to leave, therefore the decision of management was fair. Some people agree that employees have the right to complain online as long as they do not say specific names, either the company’s name or the customer’s name. Therefore, if John had not mentioned the name of the restaurant, her comment would have been ok, but as a name was mentioned, her termination is fair. Some believe managers have to look out for the image of their companies and exposing a customer and using inappropriate language cause leads to a bad image of the restaurant (Sypher, B. D. P. 211 to 213). Others, including myself, believe she was wrong to make the comment but she should have been given a second
Johnson posted her comment about the customers after they occupied a table for 3 hours, forcing Johnson to stay after her shift (Frazier, E Paragraph 1) and left a five-dollar tip. Her post was “Thanks for eating at BRIXX, you cheap piece of **** camper” (Sypher, B. D. P. 210). According to the company, the post violated a company policy. It is very usual for organizations to have clauses on their employment contract that forbids workers from making negative statements about the organization on social media. However, BRIXX policy specifically forbids not only negative comments about the organization but it also forbids negative comments about customers on social media. This policy led to Johnson’s …show more content…
Some people argue that companies can establish rules for their employees, if you do not agree with them and want to follow them you need to leave, therefore the decision of management was fair. Some people agree that employees have the right to complain online as long as they do not say specific names, either the company’s name or the customer’s name. Therefore, if John had not mentioned the name of the restaurant, her comment would have been ok, but as a name was mentioned, her termination is fair. Some believe managers have to look out for the image of their companies and exposing a customer and using inappropriate language cause leads to a bad image of the restaurant (Sypher, B. D. P. 211 to 213). Others, including myself, believe she was wrong to make the comment but she should have been given a second