“The Case of the Fired Waitress” discusses the unfortunate termination of a waitress from a local Red Lobster restaurant in Pleasant Hills, Pennsylvania. Ms. Ruth Hatton, the local veteran waitress of nineteen years from the Red Lobster, was terminated due to a theft accusation of a guest, or customer, comment card from the customer comment box. However, first we must become more familiar with the incident that occurred before the theft accusation. Hatton served an African American couple, where the woman ordered a piece of prime rib to be well-done. However, the woman felt the prime rib was undercooked and rather fatty, and continued to be unsatisfied with the service of Ms. Hatton. Ms. Hatton tried to have the prime rib cooked more thoroughly
