Important Aspect Of Professional Communication Essay

956 Words Oct 18th, 2016 4 Pages
“Research has found that the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day” (Smith & Giang, 2014). As such a large part of the average professionals work life takes place over email, it is clearly a very important aspect of professional communication. As technology’s role in the workspace continues to expand, the importance of email as a professional communication tool can only increase. Emails, however, can often unintentionally or even unconsciously fall into the realm of casual communication for many business professionals. Rather than allow this important type of workplace interaction to go unconsidered, it is important give sufficient thought to email communication. When sending email messages in a professional setting it is important to consider whether the content of a particular message is appropriate for email, the receivers relationship to email messages, and the way the message itself is sent.
Email can be very useful in several professional situations. However, it is not the best method for communicating every message. Choosing the appropriate channel for a particular message has a critical impact on the effectiveness of the message. “Channels are the media that carry messages to receivers. Channels include conversations, speeches, interviews, memos, letters, phone calls, and computer and satellite networks” (O 'Hair, Friedrich, & Dixon, 2008, p. 52). There…

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