Appropriate Communication in the Workplace Effective and appropriate communication is essential to your success in the workplace. With more companies utilizing texting and messaging software as a communication tool to connect employees with their coworkers and superiors, the line between business and social communication has blurred.
Communication is the process of understanding and sharing meaning (1.2 What is Communication?, n.d.). Whether you are communicating interpersonally or through another method, it is essential for you to interpret another person’s message and comprehend the meaning of their message. In return, you share what you are thinking, giving the other person a chance to understand your message (1.2 What is Communication?, …show more content…
Social or conversational communication is considered the type of communication one would have with family and/or friends and has is different language, speech and tone than business communication. In social communication, one may speak in incomplete sentences, include emojis in texts or emails and disregard social norms.
In business communication, you are promoting an image of yourself and how you write and behave and act with a client is a reflection of your company. This means talking and writing in complete sentences and using the appropriate words, like saying “yes” instead of “yea.” When you speak with a superior or coworker, you should speak respectfully and know what you are talking about.
Determining the Correct Method of Communication
In order to determine which method of communication you should use, you have to assess your situation. Several factors to consider are source, environment and context (1.2 What is Communication?, …show more content…
Are you in a board room or by the water cooler? Are you in a fancy restaurant or at the local fast food chain? The environment you are in reflects the tone and dress you will have when communicating. What is happening in these atmospheres? Are you presenting a stock analysis to the board or chatting with a coworker about your weekend? Are you trying to persuade a client to hire your company or grabbing lunch with your coworker? How you perceive each situation will determine the type of communication you will use. The CEO will not take you seriously if your presentation is done in Comic Sans or you will not snag a client if you dress in sweats for a dinner meeting. Figuring out how to use business communication effectively in each of these circumstances will leave you in high consideration with your superiors and
Communication is the process of understanding and sharing meaning (1.2 What is Communication?, n.d.). Whether you are communicating interpersonally or through another method, it is essential for you to interpret another person’s message and comprehend the meaning of their message. In return, you share what you are thinking, giving the other person a chance to understand your message (1.2 What is Communication?, …show more content…
Social or conversational communication is considered the type of communication one would have with family and/or friends and has is different language, speech and tone than business communication. In social communication, one may speak in incomplete sentences, include emojis in texts or emails and disregard social norms.
In business communication, you are promoting an image of yourself and how you write and behave and act with a client is a reflection of your company. This means talking and writing in complete sentences and using the appropriate words, like saying “yes” instead of “yea.” When you speak with a superior or coworker, you should speak respectfully and know what you are talking about.
Determining the Correct Method of Communication
In order to determine which method of communication you should use, you have to assess your situation. Several factors to consider are source, environment and context (1.2 What is Communication?, …show more content…
Are you in a board room or by the water cooler? Are you in a fancy restaurant or at the local fast food chain? The environment you are in reflects the tone and dress you will have when communicating. What is happening in these atmospheres? Are you presenting a stock analysis to the board or chatting with a coworker about your weekend? Are you trying to persuade a client to hire your company or grabbing lunch with your coworker? How you perceive each situation will determine the type of communication you will use. The CEO will not take you seriously if your presentation is done in Comic Sans or you will not snag a client if you dress in sweats for a dinner meeting. Figuring out how to use business communication effectively in each of these circumstances will leave you in high consideration with your superiors and