“If we can establish trust with them, they will allow us great discretion in decisions that we make. However, if they do not trust us, then they inspect everything we do with a high-powered microscope” (Whitaker, 2001, pg. 37). This all starts with effective communication. This section speaks a lot about how to provide effective communication with parents in a positive way. We need to make sure parents aren’t always hearing negative issues with the school or about their children. I know as a teacher I try to make a phone call a week with parent about how well their student is doing in my class. This allows me to interact with my parents and praise their student instead of discussing negative behaviors. The school also needs to publicize the positive events on campus to help get the community involved on the campus. “Researchers now know that parent involvement is imperative in children’s …show more content…
This section gives you strategies to help keep your cool with an irritated parent. “Borrowing from the contemporary media view of perspiring, it is important that when dealing with a difficult parent, you never let ‘em see you sweat” (Whitaker, 2001, p. 77). This section is all about keeping your composure when dealing with irritated parents. Body language is important when dealing with a difficult parent that way you can show you are confident about your stance on the issue. It’s also important to listen to what they have to say and give them the respect they deserve when coming to you with an issue. It’s important to keep your composure during the meeting. In my experience with dealing with an angry parent I have to ask them are you really angry with me or something else? I also try to keep engaged into the conversation and not let it turn into an argument. It’s important to have a respectful conversation with the parent and let them release some angry, but not let them talk down to the teacher or administrator. I have experienced this a lot as a coach. It’s usually a failure to communicate in an effective manner by the student that makes the parent upset. Once I clarify my side of the story they generally relinquish their negative feelings because there was something missed by their child. It’s important when in a leadership position to have a chain of command to deal with angry