Human Resources Task 2 Essay

2204 Words Dec 3rd, 2014 9 Pages
Subject: Human Resources, Task2, Ethical decision making This is to bring to your kind notice that recently we have received a report from the quality assurance department regarding the toy collection which has been recently been made for elementary schools for our South American client. The toys made did not pass the quality check as it includes a metal whistle, which contains high percentage of led which is highly harmful for the children. The shipment needs to be left by the end of the week. There are three different alternatives that I would like to propose:

Firstly, we should send the toys neglecting the quality report.
This is not an ethical alternative as we are ignoring the quality report of the toys; this decision will highly
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Your product is your responsibility. Ethics involves the community politics at the level of values–not just what can be achieved or how to achieve it, but more what should be fairness. Ignoring customers and neglecting quality is not the ethical way Secondly, we must reproduce and repack the toy collection with the assured quality and send to the customer.
This alternative will lead to extend of the delivery of the toy to the customer and will entail the cost of $100000.This way is the best one. It will have some temporary disadvantages but you will get customers` respect. They will see that you are behind of your product and giving guarantee. It will cost huge money to company and some negative effects of extend deliver time but as I said in previous section best companies choose this way to satisfy their customers.
Definition of ethic is: being in accordance with the rules or standards for right conduct or practice, especially the standards of a profession. Breaking the profession is not ethical Way. This method is the ethical way you inform the company about your products and asking for extra time to reproduce.

The last option is to cancel the order.
This will affect the relationship with the customer. Also, it will affect the company negatively for future orders because since you cancel the order last minutes, your value on customer is going to be negative because time is money and company lose time because of you.

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