CASE 1
Listening to this case, Mr Mehta understood the situation and realized the reason behind the partial reaction given by the employees’ fellow towards Harsha and Franklin. As Franklin told that both of them are passed out from the same institute even in the same year, both Harsha and Franklin joined the organization together and both are having the equal experience and in performance wise both stands equivalent in the same level i.e. both are constant performers and good performers.
Franklin considered all the above said comparisons between Harsha and him. He also said that he embraces more duties and responsibilities rather than Harsha. But one thing Franklin did not analyzed or noticed that is the job profile of Harsha. It is true …show more content…
In this case, the employees are not fulfilled and satisfied even after all amenities provided to them only because of the cause that they are not recognized.
Hawthrone Experiment
In the test of four types which conducted by Elton mayo the extraordinary hike in making is recognized in the phase when they referred the employees for the management decisions concerning them. And this thing was missing in Watson Ltd. Before appointing the new employees if the management consulted the employees and management both would have avoided this concern.
Hygiene Factor
The hygiene factor theory states that there are sure factors connected to employees the attendance of which will not make major impact but the nonappearance of such things will lead to a de incentive to the employees. When the management fails to do Employee Recognition so this is the only such factor that it will Detroit the employees to a unlimited extent (Chen, & Huang, …show more content…
There should be a supervisor all over attendants so that can handle such kind of issues and other problems also like regarding billing, complaining or machine accuracy etc. and he may also report to the supreme authority directly. Manager frequently watching must have loomed for extra petrol filling station as long line interference in smoothing processes. An instructing notice for customer to maintain queue discipline should be attached at the petrol pump entrance.
Situation of seeing regular queue, manager should have recognized employees about view of crisis development due to consumers uneasiness is ready to deal with calm.
Mr. B could have alleviated all this physical violence and abusing by not answering aggressively to Mr. C instead demanding them to meet manager for any problem and complaining and would have remained with his work (Lengnick-Hall, et. al. 2009).
Many consistent customers might have submitted together a referendum stating their discomfort over the problem of long
Listening to this case, Mr Mehta understood the situation and realized the reason behind the partial reaction given by the employees’ fellow towards Harsha and Franklin. As Franklin told that both of them are passed out from the same institute even in the same year, both Harsha and Franklin joined the organization together and both are having the equal experience and in performance wise both stands equivalent in the same level i.e. both are constant performers and good performers.
Franklin considered all the above said comparisons between Harsha and him. He also said that he embraces more duties and responsibilities rather than Harsha. But one thing Franklin did not analyzed or noticed that is the job profile of Harsha. It is true …show more content…
In this case, the employees are not fulfilled and satisfied even after all amenities provided to them only because of the cause that they are not recognized.
Hawthrone Experiment
In the test of four types which conducted by Elton mayo the extraordinary hike in making is recognized in the phase when they referred the employees for the management decisions concerning them. And this thing was missing in Watson Ltd. Before appointing the new employees if the management consulted the employees and management both would have avoided this concern.
Hygiene Factor
The hygiene factor theory states that there are sure factors connected to employees the attendance of which will not make major impact but the nonappearance of such things will lead to a de incentive to the employees. When the management fails to do Employee Recognition so this is the only such factor that it will Detroit the employees to a unlimited extent (Chen, & Huang, …show more content…
There should be a supervisor all over attendants so that can handle such kind of issues and other problems also like regarding billing, complaining or machine accuracy etc. and he may also report to the supreme authority directly. Manager frequently watching must have loomed for extra petrol filling station as long line interference in smoothing processes. An instructing notice for customer to maintain queue discipline should be attached at the petrol pump entrance.
Situation of seeing regular queue, manager should have recognized employees about view of crisis development due to consumers uneasiness is ready to deal with calm.
Mr. B could have alleviated all this physical violence and abusing by not answering aggressively to Mr. C instead demanding them to meet manager for any problem and complaining and would have remained with his work (Lengnick-Hall, et. al. 2009).
Many consistent customers might have submitted together a referendum stating their discomfort over the problem of long