Both leadership and management skills are needed to operate a human services organization. The necessary skills depend on many factors: mission, technology, needs, and finances. A leader must be able to asses a situation, diagnose the problems, and apply an appropriate skill set (Harley-McClaskey, 2017a). Although a leader may be hired to perform a specific role, the reality is that many nonprofit organizations lack adequate funding and require a leader to perform tasks not included in the role description. A human service leader’s role is different from a for-profit company role. A human services goal may be to fix a community problem, while a for-profit company’s goal may be financial gain. Harley-McClaskey (2017a) reviews the importance
